Bluetooth issues on my iPhone 15 Pro Max with iOS 17.0.3

For over six weeks I'm dealing with the pain of randomly loosing the bluetooth connection to my IP15P to my hearing aids. I've posted here multiple times with descriptions of what's happening, or not happening. Basically have tried everything with the phone and have a case with Apple. One thing I've noticed this week is that when I'm out in a crowded public space that the BT consistently disconnects from my hearing aids, much more than when I'm home. Still, when I least expect it, and I need it most, like an incoming phone call, it fails. Dropping either side of the hearing aids or scratchy so that I can't have a conversation. If I walk away from the phone and come back to it, I'm disconnected.

This all seems to be going nowhere. I'm getting worn out with this. Is there any light at the end of this tunnel?

Sorry, I’m having a different kind of issue. 

I will lose connection for usually 3 to 5 seconds. During that time, it’s complete silence, then when it reconnects, the music that would have played during that 3 to 5 seconds kicks back in but plays at double time until it catches up to where it would be had the music been playing consistently the whole time. Then it returns to normal speed playing. Almost as if you’re forcing the song to play faster until it catches up to where it should be. 

I don’t get it, and I’m getting frustrated because of it. I’m constantly listening to music in my truck and I can’t without this interruption.

This is making me regret upgrading from the iPhone 13 Pro Max to the iPhone 15 Pro Max with this annoying bluetooth connectivity issues. It happens periodically, sometimes when I connect my blue parrot Bluetooth headset or my Beats by Dre earbuds or my Apple AirPods, I hear the CALLER on the other end but they can’t hear me. So I have to restart my phone sometimes more than once for people to hear me talk back to them. I don’t know if this is a iOS issue or a device issue but I hope it gets resolved soon signed , unhappy customer.

This is definitely an iOS 17. x Bluetooth issue regardless of iPhone models.

I am not sure if Apple engineers are looking into these community discussions or not.

Those following this community site should open up support cases with Apple. Hopefully, they will wake up and provide an update.

I confirm that the problem is still present. Installed iOS 17.2 this morning and this afternoon I tried to use the AirPods (2nd generation): same issues with repeated disconnection/reconnection and jerky audio. I repeat: I can fix it momentarily by doing a forced restart of the phone (volume up, volume down and side button pressed until the Apple logo appears).... But yI can't continue like this ...

iPhone 13 Pro here also having issues. Also on 17.2 having audio issues with my AirPods cutting out recently. It has been driving me insane thought it was my AirPods till I discovered I was having connection issues with all things Bluetooth and have since tested using different phones/ipads on different iOS and have not been having any issues with those on different iOS.

No it didn’t fix. Regardless what you do, reboot, reconnect or set up phone as a new using iTunes . Issue with Bluetooth , disconnecting on a calls , multiple headphone brands tried, car Bluetooth system, makes no different . You can be on a call for 5 min or 30min it will disconnect . It’s absolutely ridiculous for the price you pay.

I'm having the same issues since updating to iPadOS 17.2. I was on the last version of 16 before that. I'm not using Apple headphones. They are older Philips I never had issues with. It's the same issue every time. I turn on headphone, it connects, and then it quickly disconnects and turns off the headphone. I also get weird sounds from the right channel. I've tried everything.

Today was the worst with the Bluetooth connection in my car it continuously disconnected and didn’t switch back to Bluetooth like it normally does. I had to keep manually switching it back. 😡 I really can’t stand this phone to this point. It’s so annoying.

I just upgraded to the iPhone 15 Pro Max yesterday and my Bluetooth drops connections to devices, my Oura Ring and iPod pros, and also can’t find new connections when I’m trying to connect things like my Bose headphones which I can’t use at all now. Haven’t tried other devices yet but so far pretty frustrating!

THIS WORKED! For me atleast. I have iPhone 15 pro max running 17.2.1

Thanx a million

mshah18 wrote:

1. Apple released the iOS 17.1.2 update, which fixed the Bluetooth issues on iPhone 15 Pro.

Update iPhone to new iOS 17.1.2

2. Unpair the iPhone from the car.

3. Remove the Bluetooth HandsFree link from your iPhone.

4. Reboot iPhone.

5. Now pair the iPhone in the car.

Got a brand new iPhone today as last new one(7 days old) had same issue. Also when you conmand Siri to ring abc in speakerphone it says it does it but doesn’t. What an absolute shambles of a phone. 14 pro max on exact same software has no issue whatsoever so can’t understand it. Very disappointed.

I am running 17.1.2 and keep losing connection with my car and my Bose head phones. Not for a long time, just enough to be annoying. The car is supposed to automatically connect, but I have to manually connect most of the time.

Sounds like you spoke to the same tech support as me.

As a result of the reset, I have spent the past 48hrs opening apps and regranting access to location, deciding on cookie sharing, re-entering passwords, redoing my FaceID which has resulted in all my banking apps needing passwords and two-factor authentication.

Very frustrated, and quite angry, not least because the only action available to me is to go to Audi and ask them to update my cars software.

I suspect that’s not the solution unless everyone on this thread is driving a 2013 Audi. If you are, I would argue it’s still Apple’s problem as they haven’t built in legacy device compatibility.

My partners iPhone 14 and my 15 Pro apparently both use Bluetooth 5.3 (A2DP) and both run 17.2.1, so the only difference is the hardware and/or firmware.

Hi Andy

im guessing that’s the same issue with me. I’m driving a 2013 Audi A5 and it worked perfect with my previous iPhone 13. Now since I switched to the 15 pro and the Bluetooth issue developed

im hoping it’s not an issue with older cars not working with newer Bluetooth hardware 😳