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Bluetooth issues on my iPhone 15 Pro Max with iOS 17.0.3

I am having issues with bluetooth dropping the connection in my car and air pods pro since I upgraded my phone to iphone 15 PM and IOS 17.0.3. Any help would be greatly appreciated. this is my main phone and I can't take the chance of having unstable IOS build on it. Any suggestions or better yet can apple just make something that works as it should for $1200 thanks!


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Posted on Oct 6, 2023 8:59 AM

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Posted on Dec 10, 2023 10:33 AM

I’m up to date on iOS 17.1.2 and still having Bluetooth issues. It’s nearly impossible to use Bluetooth in my car at this point.

619 replies

Jan 27, 2024 5:24 AM in response to ml041582

Wow, so it's not only me. Apparently my JBL Tune 520 BT headset seems to be working fine, but my car (Opel Insignia from 2010) drops Bluetooth connection during phone calls, and the voice is jittering. I read about the "40 seconds" rule, I didn't measure how long it takes in my case, but I think it's very close. The phone stays connected to the car for as long as I'm not making any calls.


iPhone 15 Pro @ iOS 17.3

Jan 29, 2024 4:55 PM in response to HOODY007

@Hoody007 & @DaveOJr


Odd thing happened today - made 3, yes THREE calls without disconnection.


Was thinking about what Hoody007 and I were talking about over the weekend : possible stack overflow in relation to the phone books.


I turned off phone book sync in the Bluetooth setting on my phone but this had no impact.


I then had a look through the menus on the car and found an option to swap between “TEL” or “TEL & SIM” which presumably changes what the car looks for and tries to sync over Bluetooth.


I don’t have any data stored on my SIM card so wondering if toggling the setting might have reset how the phone and car share interact with data.


I had noticed, but discounted, that the phone book in the car is quite often scrambled, for example instead of HOODY, it might show @HOODY@/home, so clearly there is some data sharing issue.


The only other thing that I’ve done is sit in the car with a Bluetooth scanner app. Nothing interesting happened other to say that thereafter I made three successful calls.


Have a look in your own vehicles and see if you can see anything.


NOTE: I have the 2 Gen Audi Multimedia Interface (AMI) in the car which is quite basic. As stated in other posts, it doesn’t support media streaming via A2DP without an aftermarket peripheral plugged in, in my case a ViseoO Tune2Air.

Feb 2, 2024 3:08 PM in response to ml041582

I'm done.

After endless tech support calls...replacing my 15PM THREE (3) times, and watching this forum closely...I'm selling my iPhone, and getting a Samsung Galaxy S24Ultra.


Am I sad to leave the iPhone community? Yes. I've been around since the 1st iPhone. But this level of disregard to customer complaints about BT is untenable.


So I've cancelled all my subscriptions, and uploaded or transferred all my content.


I'm a Windows guy anyway, and Samsung is much more friendly to my PC.


Ebay, here I come!


Dave C


Feb 3, 2024 6:10 AM in response to MacBookAndy

Regarding your other message about the phone book, I am also noticing “phone book downloading” or a similar message I’ve never noticed on my 2017 Jeep UConnect screen. I don’t have Apple CarPlay but have a iPhone 11 Pro and the UConnect. After allowing the iOS 17.2.1 update two weeks ago, my car Bluetooth stopped working with my phone. It worked fine with my son’s older phone and older iOS. Same as many on here - it will connect and UConnect recognizes my phone stored, but the Bluetooth drops after a few seconds. Oddly, I can restore if I manually re-pair my phone to UConnect. But the catch is I can only do this via the voice prompts in my car, and pressing the phone button to start the voice prompts also doesn’t always work (after this iOS upgrade), so I have to keep trying until it does.


I don’t know what to make of the phone book downloading message that seems to be hung and doesn’t go away until the Bluetooth session automatically disconnects.


i am investigating ways to reset my phone to the v16 iOS and even though apple says this isn’t possible there may be a way to do this.

Feb 7, 2024 12:09 PM in response to ml041582

So guys, maybe I found the “solution”: yesterday I was in chat with Apple support, and the lady suggested trying to disable Wi-Fi (directly from the settings). I've done numerous tests, and until today, I haven't experienced any more disconnections of my AirPods (2nd generation) . Probably, if things stay this way, it's some Wi-Fi networks interfering with the Bluetooth signal, and when someone walks or moves in a car, they encounter different Wi-Fi networks, which could conflict with the Bluetooth signal... at least that's what the Apple support lady told me. For me, it's working now. Another thing she suggested trying is to reset the network settings, but for now, I haven't done it yet because I've read about users who didn't solve the issue by this way.

Give it a try and let me know.

Feb 11, 2024 3:00 PM in response to ml041582

Have found that turning Bluetooth off for a minute and then back on again helps the sound return. Has been back for full day now.


iPhone15 OS 17.3.1. hapticks, phone ringer, YouTube all come back - am starting to suspect that it could be caused by updating the OS - but won't know for sure until 17.3.2 comes out and then hoping not to know as hoping by then Apple will have added a fix to it!

Feb 12, 2024 9:11 PM in response to ml041582

I am currently on 17.3.1. Since upgrading to iPhone 15 Pro. I have had an issue with Bluetooth connectivity everything from AirPods to vehicles. I have connected my AirPods Pro 1st gen, second gen, original AirPods, JBL and anchor Bluetooth speakers all with the same result. I tested and I was using AirPods Pro 2nd gen with my iPhone switched to my iPad Pro m1 same headphones and same audio app and the issues stop. This happens with all apps Apple Music Netflix pandora every app that has sounds basically. The issue is intermittent. But it’s like someone hit pause on the sound then it randomly from 5-15 seconds comes back and starts playing. Super annoyed with this

Feb 15, 2024 6:22 PM in response to ml041582

Similar issue. I have a 2012 Audi S4 that has has zero problems with bluetooth with the iphone 6, 8, 10, and 13 pro. I have had nothing but problems staying connected since I upgraded to an iphone 15 pro. The bluetooth will drop its connection regularly, including during a call. This is actually creating a frustrating and dangerous situation as I try to get it to reconnect, or just give in and put in my airpods.


Can someone from Apple please advise?


I have reset my network, cleared out all of my bluetooth devices and re-added them (and clear my car's connection) and it still happens on a regular basis. It has been an issue since the upgrade in early Jan.

Bluetooth issues on my iPhone 15 Pro Max with iOS 17.0.3

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