You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The phone App on my iPhone 11 shows that I have a "Carrier" voice mail. I cannot delete it and it is in French only so I don't even know what it is saying. My service provider says they don't see and voice mail sitting there so they can't delete it. How do I get rid of this?
Windows, Windows 6
The phone app in the dock shows 1 voice mail. When I open the phone app there is a blue dot to the left and it says "Carrier voicemail". The only action available is call or done. It cannot be deleted. I can listen to it but even after listening to it I can't delete it or marked as read!
The phone app in the dock shows 1 voice mail. When I open the phone app there is a blue dot to the left and it says "Carrier voicemail". The only action available is call or done. It cannot be deleted. I can listen to it but even after listening to it I can't delete it or marked as read!
This happened to me when I got my new phone. This is how I solved it.
Go to Settings and scroll down to Phone. Then scroll down to Live Voicemail. If it shows On, turn it Off. It should take away the Carrier message.
Hope it works for you!
I have Carrie voicemail on my I phone and I can’t erase it
Go to Settings > Cellular > Used as “Secondary” > Turn on this Line > set to off
Voice mail has carrier Voicemail I can’t delete, help!!!
I figured out how to clear the voicemail.
Go to Settings and select Phone. Scroll down until you see Live Voicemail. If it is on, turn it to off.
After that, turn off your phone for about 20 seconds to reset.
Turn it back on and the voicemail should be cleared.
That worked for me.
I have the same thing going on 1 voice with a blue dot that says carrier voice mail but when I call mine it says nothing at all. And no way to delete only call but again it has nothing on it. Did you fix your problem if so maybe I could try the samw
My iPhone 12 mini has the same thing. The phone carrier call and when I call it, it requires a password and I don’t know the password.
the Used as "Secondary" option is not there.
I got this carrier Voicemail and I can’t take it off and I am getting so mad. Why are you keep changing things can someone please tell me how to take it off? I’ve tried some of these advices but nothing’s coming off this phone. I’ve done everything.
I finally got it resolved. My carrier and I tried everything they could think of until finally someone in their office was able to reset my language to English and then the message turned out to be about setting up my voice mailbox. Once I set up my mailbox the message went away.
Many thanks! This was the solution for me (turning off live voicemail, restarting phone, and then turning live voicemail back on). The "Carrier" link started appearing after I was overseas for a week with a different sim card in the phone. The solution above made the link go away as desired. Thanks.
Listen to it. When it is over you will hear instructions on how to save or delete it.
Then contact your carrier and ask them why visual voicemail isn’t working. It is their responsibility.
I tried this but it didn't work for me. I was able to call the carrier after they rest my voicemail 5 times and days later it finally went away but it's back again and still will not let me call my voicemail
Phone App has "Carrier" voice mail that I cannot delete
