Phone App has "Carrier" voice mail that I cannot delete

Try this:

Go to Voicemail and press Call. It will ask you for your digit password and then to press pound. It should play your messages. To erase each message, press 7.

On my phone, it never shows if I have messages, so I have to periodically repeat the above steps to clear out my voicemail messages, or my mailbox becomes full.

I followed user suggestions but wasn’t able to get rid of that Carrier Voicemail. I tried pressing the Call button to see if I could even get to the voicemail in order to delete it. It didn’t take my pass code. Now, I’m afraid that this is a scam and that they captured my voicemail pass code. My carrier said that they could delete my voicemail setup altogether and I can start over and set up a new voicemail. I’d rather not have all my old messages deleted. Is this a scam or is it legit? Does anyone have new suggestions on how to get rid of it?

None of the suggestions worked for me. I have 5 "carrier Voicemails" that I cannot play back or delete.

I can't get rid of the red 1 by my voicemail, and I can't remove any old calls that was sent to my carrier voicemail. I don't want any carrier voicemails

Have you found a solution yet this is the same with mine I have recently just got this phone and it keeps popping up

I had a voice mail that I could not retrieve in order to erase it on my IPhone 8. I don’t have a voice mail option in my settings so I tried turning my phone off for a few minutes and then after turning it back on I could retrieve my voicemail to erase it. Thank you for both tips!☺️

If you’re subscribed to GoogleFi for your carrier service, go to the GoogleFi app and check voicemails there. It doesn’t get rid of the annoying “1” red notification badge on the app, but it does remove the blue dot AND the “1” on the voicemail button in the Phone app.

I had the same problem and finally got it resolved by going through the options given. I cannot remember which option it was but I think it was option 3. I can’t replicate the voice mail because it cleared. So you might try that.

Just had this issue! Fixed it by listening to the voicemessage system. It will take you to a menu where you can change your voicemail notification. You need to enable a voice message notification before you can disable the on screen voice message notification (which is what this annoying notification on your main screen is). Then press the right number (for me it was 3) to disable the on screen voice message notification. And voila! It cleared it!

We found that the issue is that there are AT&T plans that don't include Visual Voicemail. Plans without Visual Voicemail will cause Carrier Voicemail to display in the Voicemail tab on iPhones. These plans are listed similar to

Business Advanced for iPhone vs. Business Advanced for iPhone w/ VVM . The 2nd plan has Visual Voicemail and will not show Carrier Voicemail. As soon as our phones were switched to the correct plan Carrier Voicemail disappeared. Our issue first appeared after a requested plan change. Our account manager put the phones onto the wrong plan.

This is your voicemail password you used when you set up your voicemail. So if you remember that, that’s what you use, after you listen it will clear the notification. “Your carrier voicemail is just your voicemail and password created for that. “ A voicemail that is unable to be transcribed so it just ends up being a regular voicemail.

I signed up on a trial basis for an outside after hours call forwarding message

service. When I declined to subscribe they refused to remove it unless I paid them a huge fee to do so. It still grabs my calls instead of allowing g then to go to voicemail. How does one disconnect this?

All voicemail is carrier. Where do you see this?

As voicemail is a carrier-provided function you will have to contact the carrier.

All voicemail is “carrier” voicemail. Contact your carrier for help with it.