CarPlay not working with iPhone 15pro

Hello there, I have jeep grand Cherokee 2019 model. I was using iPhone 13 and CarPlay was working good with usb cable. Now I got iPhone 15 but my CarPlay is not working. I have usb port attach to my car. So used lightning to usb-c adapter to connect my phone. But still car play is not working.

iPhone 15 Pro, iOS 17

Posted on Oct 7, 2023 7:58 PM

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Posted on May 22, 2024 8:43 AM

My new Iphone won't connect to Carplay in my car, I've brought the right cable to manually connect but it still will not connect. I've taken my car to the dealer and they couldn't get it to sync either. I've done all the other suggestions for the car and the phone: they don't work....ugh Apple fix this now!!!

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May 22, 2024 8:43 AM in response to mak1585

My new Iphone won't connect to Carplay in my car, I've brought the right cable to manually connect but it still will not connect. I've taken my car to the dealer and they couldn't get it to sync either. I've done all the other suggestions for the car and the phone: they don't work....ugh Apple fix this now!!!

May 2, 2024 7:53 AM in response to mak1585

I had this same issue with iPhone 15 and 2019 Toyota RAV4 which has the regular usb port receiver (not usb-c). I’ve noticed that it works fine only under the following circumstances: 1) iPhone battery charge must close to full; 2) you need an usb-c to regular usb adapter plugged in your car, 3) do not select a phone when prompted to do so. Then select CarPlay when either your car display or your phone shows the CarPlay icon.

Before realizing this, I tried my iPhone in mi daughter’s 2019 Acura and it connected with CarPlay directly without all the drama. But Apple has to do something about this. It’s a really annoying issue.

Oct 7, 2023 8:07 PM in response to mak1585

mak1585 Said:

"CarPlay not working with iPhone 15pro: Hello there, I have jeep grand Cherokee 2019 model. I was using iPhone 13 and CarPlay was working good with usb cable. Now I got iPhone 15 but my CarPlay is not working. I have usb port attach to my car. So used lightning to usb-c adapter to connect my phone. But still car play is not working."

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Troubleshooting CarPlay:

For me, it takes a few tries to get it to pair, most certainly...


A. Usual Manual:

Read your driver's manual to find out more about syncing this.


B. Re-Pair this, while in Park:

Unpair your device from your car, and then par it. For many, they must have their automobile in park to get this to all pair.


C. Visit this Link:

If you need help with CarPlay - Apple Support

Jun 7, 2024 7:11 PM in response to ycope4

ycope4 Said:

"My new Iphone won't connect to Carplay in my car, I've brought the right cable to manually connect but it still will not connect. I've taken my car to the dealer and they couldn't get it to sync either. I've done all the other suggestions for the car and the phone: they don't work....ugh Apple fix this now!!!"

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Still having issues?

Troubleshooting CarPlay:


A. "Forget this Device"

See if you need to "forget the device", and then add the new one.


B. Whom to Contact:

Contact your Carrier, as they are the one who provide you with the service of Voicemail.


B. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.   Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. These are just user-to-user forums.  Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

Jun 18, 2024 1:11 AM in response to Elbow88

I upgraded from an iPhone Pro Max 13 to 15. I have a Toyota Yaris SX 2022 with wired Apple CarPlay. I bought a cheap cable from Amazon with USB and USB C, claiming it will work for Apple Carpkay for IPhone 15.

It simply would not work.

the. I bought some connectors suggested. It would not work.

Last resort. I went to the Apple Store and bought the Belkin Boost Charge USB C to USB, about $35. The person at the store said he heard many times when people buy the cheap versions it just won’t work. I got to my car, connected the Belkin cord to my car USB and phone…… AND IT WORKED IMMEDIATELY. Hopefully this advice will work for others. For my car an immediate solution.

May 19, 2024 9:29 PM in response to mak1585

I have a 2015 Odyssey elite with a after market Carpuride Car play, W103 Pro. And a I phone 15 pro max. on the latest software, I just bought the car, so I don't know if it would have worked before the Upgrades. It

will connect wireless to the Carpuride, But I am stuck with AAC. Wireless cannot handle Lossless. It will work Connected to the USB, in I-pod mode, to my Car, and play fine. It will work connected to The Aux in, with a dragonfly , and play my music, even Lossless, to AUX. It will NOT find my phone wired to the USB, in USB mode no matter what cable I use. It will answer the phone in Honda link, But I have to switch back to what ever mode I was in after the call, It can't be the USB, since it works in I pod mode. In USB Mode it says No device detected, or incomparable devise, It can't be the Cable, it works in I-pod mode, But NOT usb mode. It has to be a software issue, since it works in some modes, and NOT others. I have tried Many Cables. I am thinking it is something Apple must address in a update.

CarPlay not working with iPhone 15pro

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