iPhone 15 Pro Max (Burn-In) on Screen

Surfphysics Said:

"iPhone 15 pro max screen burn: Wow! It’s been two weeks . This is the worst phone ever released by Apple "

-------

Thank you for the screenshot.

Do you mean "overheating"?:

This is a well-know issue of iOS17 being installed on the iPhone 14 and 15 series. It's been been reported plenty of times on these forums. Question is: "Just how many people have actually reported this to Apple?"

So, Report this to Apple:

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing and update, and how you have troubleshot it this far. Include the URL of this thread.
4. Proceed from there aw necessary

Im in your same boat, spent 6 hours today in an APR with support, they don’t know how to handle this and had to escalate to apple directly, which said they had to investigate and would come back to me in 2 days… lets see

I totally agree. Never had a iPhone with that many problems from day 1

@michael rfrommilwaukee You do know, that a screenshot does not show the issue, right? ;)

Surfphysics Said:

"iPhone 15 pro max screen burn: Wow! It’s been two weeks . This is the worst phone ever released by Apple "

-------

Thank you for the screenshot.

Troubleshooting iPhone Overheating:

Try the following:

I. Cool Down the iPhone:

For a few hours, perform the following...

• Power Off: the iPhone for a bit
• Unplug: any Cables
• Place it Atop: a Laptop Cooler
• Keep it in: an open space
• Keep it Out of: direct sunlight

II. Clear Space:

Having little empty space can heat things up. So, here is what to perform...

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

• Cookies perform remembrance of certain site-entered data.
• Cache keeps a snapshot of the last time you visited a site.
• Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support

Also...

B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also...

C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use.

I can't tell whether it is screen burn or some other issue caused by a defective screen. You have an iPhone 15 Pro Max which was probably purchased about two weeks or so ago. OLED screens should not show signs of screen burn that quick.

Regardless of what that actually is, I recommend that you contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation. Your iPhone should be covered by Apple's 1YR Limited Warranty (US).

Axel F.

Hello there. I have sufferered a rather serious burn from IPhone 15 pro.

I have b en to a private skin specialist who has taken notes on the issue and suggested further treatment necessary. A photograph was taken and I am now rather concerned about the long term effects. Can you please resolve this issue. Many Thanks

My phone never had overheating issues, the only thing might be the heat generated by magsafe (which is the only charging method I use ATM) would be interesting to see if this is the case of the rest of people who have reported the issue.

I am having the same exact issue on mine. A rewind, play and forward button from spotify is permanently burned into my screen. Got the phone release day. Really upset. I only use the provided USB C cable, not that it should matter as long as it’s a supported cable. Which is why i’m even more surprised this is an issue. The phone hasn’t once overheated. I do however rock a magsafe wallet, which again still shouldn’t cause this sort of issue. No clue what to do, do we all have to go into the apple store?

Surfphysics Said:

"My phone is not overheating ?! Seriously look @ the photo . This was not helpful ."

-------

Does your iPhone Feel Hot? If not, then you ignore my replies. But, just know it is a comply-reported problem on these forums.

If not hot..

This may be a Ghost Image:

It Seems to be a “Ghost Image”. So, try using screensaver to fix it. Go Here:Avoiding Image Persistence on Apple Displays - Apple Support. View the third subtopic: Fixing image persistence

I’d like to join the party. Even in dark mode.