my iphone is frozen but in a large letters and I can't get to buttons to reset it

while walking to my car I hit a button that increased the view of words pictures & apps much larger and the phone is frozen now and I can't reset it or get to that page to reset. I held down the up voice button and the down voice button and side button but nothing will help open up the phone


iPhone 14 Pro, iOS 16

Posted on Oct 7, 2023 9:51 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2023 9:55 PM

DOUBLE TAP the screen with THREE FINGERS and see whether that returns the zoom level to normal.


IF the above does not work, then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

3 replies
Question marked as Top-ranking reply

Oct 7, 2023 9:55 PM in response to brundageskier

DOUBLE TAP the screen with THREE FINGERS and see whether that returns the zoom level to normal.


IF the above does not work, then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Oct 7, 2023 10:07 PM in response to brundageskier

brundageskier Said:

"my iphone is frozen but in a large letters and I can't get to buttons to reset it: while walking to my car I hit a button that increased the view of words pictures & apps much larger and the phone is frozen now and I can't reset it or get to that page to reset. I held down the up voice button and the down voice button and side button but nothing will help open up the phone"

-------


Troubleshooting a Frozen iPhone:


I. Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


II. No Success?

Refer the the following for troubleshooting techniques...





Fixing a Boot Loop:

Your iPhone is in a Boot Loop. This typically occurs when you go abuut installing an update, and it stalled while in the process. Go here to fix that: How to Fix an iPhone in a Boot Loop - User Tip

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my iphone is frozen but in a large letters and I can't get to buttons to reset it

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