Iphone 15 Pro not compatible with some wireless charging devices

I just had chat support from Apple as I had the same issue with two wireless chargers and my new iphone 15... they got me to do this.. and now its staying connected and charging with my wireless desktop charger. Steps below, hope it helps others:

I own a 2023 GMC Canyon and it has a wireless charging pad. I had a iPhone 11 and it worked flawlessly. Traded it in on a iPhone 15 and it will start to charge right away and quit a few seconds later. I’ve tried with the case and without but still not work

I contacted support about this same exact issue and when they looked in their records to see if this was a reported issue, I was shocked when they told me only 1 person reported this issue.

Here’s a list of the few threads I saw (including this one) with the exact same issue with MagSafe/Wireless Charging on iPhone 15s. There’s more, but I’m too lazy to collect every single one lol.

iPhone 15 charging with MagSafe charges f… - Apple Community

Iphone 15 Pro not compatible with some wi… - Apple Community

iPhone 15 Pro not charging on Belkin BOOS… - Apple Community

iPhone 15 Pro Max not charging while off in Mag… - Apple Community

When I mentioned this “discussions website” to Apple Support via phone support, and told them there’s more than just one person experiencing this issue, support told me they don’t monitor this website, which is unfortunate because if they did, a patch for this bug could’ve been in the works WEEKS AGO just in-time for the next iOS 17 iteration update that’ll be released.

I have multiple MagSafe charges (including the Apple branded one), and they all act the same way when using my iPhone 15 Pro Max. They’ll charge for a few seconds or a few minutes then disconnect completely. I had to switch to just using a USB-C cable that’s connected straight to the wall and the phone because MagSafe just doesn’t work anymore for the past 24hrs to 48hrs.

My iPhone 15 Pro Max is running iOS 17.0.3.

I have an iPhone 15 Pro Max. Placed it on the official Apple magsafe charger in the evening having 14% battery….in the morning the battery was 32%. A couple of days ago same issue but the battery decreased from 62% to 60% after 6 hours of charging. As mentioned i’m using the official apple magsafe charger and a Pitaka magsafe case (star peak)

@KaeBFly

That’s great your wireless charger is working perfectly fine for you but a lot of us, MagSafe/Wireless Charging doesn’t no matter the brand.

Spam posting that your charger works on posts where users are experiencing issues of it not working, doesn’t help.

I have been able to use my Belkin BoostUp charging stand to charge my 15 Pro Max and AirPods with no issues. Interestingly….it didn’t work correctly with my 14 Pro Max (I think it was the magnet alignment). Or the 12 Pro Max. But now if works (so far) without issue.

I’m having the same experience. I never had an issue with my iPhone 11 but started experiencing this problem with my wireless charger in my 2023 Canyon. As soon as i would lay my 15 pro on the charging pad it would start charging like it should but 5 seconds laying there it would completely quit charging. Now it’s doing the same on my wireless charger at home

Same issue here. 15 Pro and the 2023 Honda CR-V charging pad will not charge the phone. The charging indicators come on, but the phone battery % continues to drop. Contacted Apple support and they suggested I determine what model the charging pad is in order to check its compatibility.

Ok...since I recently installed the latest iOS update, my wireless works again.

I havent had that problem, due to not having a new iP15, Lol! But! I did hear on the news that the 15Apple products were not using the c chargers? They are going retro, to the charging system previously known as Prince. HA. Seriously, they are going retro, to whatever those cords were called? Not just the phones, but all new apple products requiring a charge. Hope that info helps!

For my iPhone 15 Pro, it was happening with a wireless charging stand from a company called Pilita that I bought on Amazon. Replaced it with a stand from ESR and it works fine now. All my other MagSafe chargers (battery pack, car charger) seem to work fine.

I did just notice that if I take off the case the iPhone Pro Max 15 will charge. Does anyone have a case on their phone? If so try removing it and let us know the results. I did not have an issue with my iPhone X with a case on and wireless charging.

The same thing is happening to me. I bought an apple MagSafe charger to be sure, and that one doesn't work either. A battery I have with watts draw puts it drifting between 1 and 2 watts. I've talked with support by phone and went to the Genius Bar today. They did a full restore, and we put the phone on a charger before any backup restore. Unfortunately, the moment it ticked up one percent, we called it good and I went home. Now I'm seeing it's hardly charging at all—must have been just close enough to the percent to tick up.

This is really frustrating, including the frustration of multiple full restores.

@vaughn_703

Good news that you went to a Genius Bar and support should have records of that.

You should really follow up with phone support again and let them know that the problem occurred again once you got home and if they haven’t paired you with a Senior Advisor yet, I recommend that you request to speak with one for further assistance.

Keep us posted!

Timbuck71

Have you contacted Apple Support directly about this issue so a ticket can be created on your account regarding this issue? If not, I would suggest doing so.

The more iPhone 15 MagSafe charging complaints sent to Apple Support directly, the better.