iPhone 15 charging with MagSafe charges for about a minute then stops charging

I contacted support about this same exact issue and when they looked in their records to see if this was a reported issue, I was shocked when they told me only 1 person reported this issue.

Here’s a list of the few threads I saw (including this one) with the exact same issue with MagSafe/Wireless Charging on iPhone 15s. There’s more, but I’m too lazy to collect every single one lol.

iPhone 15 charging with MagSafe charges f… - Apple Community

Iphone 15 Pro not compatible with some wi… - Apple Community

iPhone 15 Pro not charging on Belkin BOOS… - Apple Community

iPhone 15 Pro Max not charging while off in Mag… - Apple Community

When I mentioned this “discussions website” to Apple Support via phone support, and told them there’s more than just one person experiencing this issue, support told me they don’t monitor this website, which is unfortunate because if they did, a patch for this bug could’ve been in the works WEEKS AGO just in-time for the next iOS 17 iteration update that’ll be released.

I have multiple MagSafe charges (including the Apple branded one), and they all act the same way when using my iPhone 15 Pro Max. They’ll charge for a few seconds or a few minutes then disconnect completely. I had to switch to just using a USB-C cable that’s connected straight to the wall and the phone because MagSafe just doesn’t work anymore for the past 24hrs to 48hrs.

My iPhone 15 Pro Max is running iOS 17.0.3.

I15promax

Call Apple Support and let them know about the issue, the more reports made on this matter, the better!

That’s what I was told when I initially called in about this issue.

Same here. Iphone 15 pro max. When charging with the apple magsafe charger, it will charge for a few minutes (or seconds) and then will not charge.

• Using type c cable to charge has no problems.
• tried plugging in the magsafe charger to an official apple charger brick but still the same.

two days ago i tried hard reset and it worked. But yesterday it didnt. So i plugged in the type c cable to charge for a few seconds, took out the type c cable and then put the phone on the magsafe charger and it charged without stopping. Also, updated to ios 17.1 and the problem is the same.

Found this on another area and it worked:

How to fix it

The steps are easy and painless. Just keep in mind that you need to do them in quick succession.

• With your iPhone unlocked, quickly press and release the Volume Up button.
• Then immediately after, press and release the Volume Down button.
• Now press and hold the side / power button until the screen turns off and the Apple logo appears.
• Release the button and let your iPhone boot up.

Now, try that same MagSafe charger that was acting up. See if it starts charging, and make sure it continues to charge after a few minutes. If it does, you should be in the clear. Otherwise, it may be time to consult Apple customer support.

How to fix it

The steps are easy and painless. Just keep in mind that you need to do them in quick succession.

• With your iPhone unlocked, quickly press and release the Volume Up button.
• Then immediately after, press and release the Volume Down button.
• Now press and hold the side / power button until the screen turns off and the Apple logo appears.
• Release the button and let your iPhone boot up.

Now, try that same MagSafe charger that was acting up. See if it starts charging, and make sure it continues to charge after a few minutes. If it does, you should be in the clear. Otherwise, it may be time to consult Apple customer support.

Has your issue always been that way since ownership or has it just started?

I’ve had my iPhone 15 Pro Max since September 22, 2023 and the issue with MagSafe charging, just started happening to me 72 hrs ago now.

I’m still using the same accessories since September 22nd, nothing has changed so I’m very confused as to why this is happening now? It’s not my MagSafe chargers because they still charge my iPhone 13 Pro Max without any issues.

Hi,

Have you been in contact with Apple regarding this issue? I am having the same problem.

To Mark-L, I have the same phone and case. Have used UAG cases for years without issues, but this is the first MagSafe case. This explains why my phone is not charged after hours on the charger. Now, the charger is getting very hot. Anyone else having this issue?

Kate_L14

If I were you, I would thoroughly check to see if the issue happens without a case before buying another one or filing a warranty claim with your current case maker.

Some iPhone 15 users are reporting they’re still experiencing the issue regardless if they have a case on or not, so I would thoroughly check and do some testing to see when does the issue occur before making any major decisions.

It would also help to have the official Apple branded MagSafe charger paired with the recommended 20w Apple branded wall adapter Apple sells so if the issue persists, Apple Support will know you’re using “their” products when the issue occurs and if you’re experiencing the issue with other third party MagSafe chargers as well, that’ll give them good insight on that this issue happens on multiple MagSafe chargers.

I may have the same issue or related. I’ve noticed that when using the MAgsafe charger it charges 6 to 8 % less than with using the USB C connection to charge my IPhone 15 MAx. This is very consistent drop every time using the MAgsafe. I have my iPhone Charging Optimization set to charge to 80%.

KevinClarke

Optimized Battery Charging does not impact this bug, so no worries there, you may continue to use the feature.

Contact Apple Support and let them know you’re also experiencing the MagSafe charging bug if you haven’t already… The more reports made to Apple about this situation, the better.

MichaelAppleMan

If you haven’t already, reach out to Apple via phone support so they can further assist you by running diagnostics remotely on your iPhone and collect any additional details regarding your experience with this issue.

Both of my cars have CarPlay. The older of the two uses a USB cable to connect to the car. I have no issues. I just bought my iPhone 15 this past week and only today I’ve had the opportunity to put it in my new car, which has the MagSafe charger built-in. I noticed that like the person said that it will charge and then I’ll look down in the CarPlay and it’s no longer charging. At first I thought it was the armor case that I have on the iPhone. however, having read several articles I see that people are having the same problem I have. OK Apple get off your butts and fix this