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Rkp1432 Author

Level 1

4 points

USB Devices or External Devices connection problem

I'm not able to connect external devices by thunderbolt (USB Connection) not even charging the devices like android phone

MacBook Pro 13″, macOS 14.0

Posted on Oct 8, 2023 10:53 PM

Top-ranking reply

kaz-k

Level 9

50,340 points

Posted on Oct 9, 2023 2:40 AM

Hi,

Following article could help your issue.

If a USB device doesn’t work with Mac – Apple Support (AU)

if it doesn't help, try to check your MacBook Pro USB-C ports with Apple Diagnostics if it reports USB-C related error or check at Apple Menu > About This Mac... > System reports Thunderbolt/USB4.

Use Apple Diagnostics to test your Mac - Apple Support

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USB Devices or External Devices connection problem

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