Unable to auto switch airpods between two phones since the latest update

Since doing the latest apple update on two phones (14 pro and 12 pro), I can no longer auto switch my airpods between my two phones when receiving telephone calls.

The airpods now only seem to pair with one phone - I now have to disconnect from one and then connect to the other which is a pain as I use them at my desk for work. So by the time I've manually switched them over the caller has hung up.

Apple have said that it was a "glitch" originally and the airpods are now working as they should!

I've had them for 11 months and they worked as I wanted them to, I do an update and find that suddenly I can't!


The two phones have different Apple ID's (one is a work phone, an one is a personal phone), so their suggestion is buy a second pair of pods! Not sure how I'm expected to sit at my desk wearing two sets of pods, but there you go.


When my phone(s) ring I either have "Speaker" meaning I can select either iPhone or speaker, or "Audio" meaning I can select airports, speaker or iphone - both phones used to have both options. Well played Apple, well played.


Does anyone know of a way round this?

I'm assuming the option is gone forever :(

Posted on Oct 9, 2023 3:15 AM

Reply

Similar questions

2 replies

Oct 10, 2023 7:04 AM in response to Ampy-123

Hey there Ampy-123,


It sounds like you cannot automatically switch to another iPhone to use your AirPods. If that's the case, then you'll need to have the same Apple ID signed in on each device in order for the AirPods to automatically switch to another device. Without the Apple ID signed in, the auto-switch feature will not work and you'll have to manually pair the AirPods to the second iPhone for them to work.


Learn more about auto switch and the requirements here: Switch your AirPods to another device - Apple Support


You can also submit feedback to Apple: Product Feedback - Apple


Take care!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to auto switch airpods between two phones since the latest update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.