Apple TV After Update

Since running the recent update, when clicking on icons the apps don't open.

Apple TV 4K, tvOS 16

Posted on Oct 9, 2023 6:36 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2023 8:10 AM

Hi bigbet1,


For help with opening apps on your Apple TV, test the steps for a normal restart below found in the article here: Restart Apple TV - Apple Support


"Restart Apple TV

Do any of the following:

  • Press and hold both the Back  (Siri Remote 2nd generation or later) or  (Siri Remote 1st generation) and TV   buttons on the Siri Remote until the Apple TV status light blinks rapidly.
  • Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
  • Open Settings  on Apple TV, go to System and select Restart."



You can also test the steps here: Switch quickly between Apple TV apps - Apple Support



If the issue continues, reach out to Apple Support directly to further assist. Get Support


Best.

1 reply
Question marked as Top-ranking reply

Oct 10, 2023 8:10 AM in response to bigbet1

Hi bigbet1,


For help with opening apps on your Apple TV, test the steps for a normal restart below found in the article here: Restart Apple TV - Apple Support


"Restart Apple TV

Do any of the following:

  • Press and hold both the Back  (Siri Remote 2nd generation or later) or  (Siri Remote 1st generation) and TV   buttons on the Siri Remote until the Apple TV status light blinks rapidly.
  • Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
  • Open Settings  on Apple TV, go to System and select Restart."



You can also test the steps here: Switch quickly between Apple TV apps - Apple Support



If the issue continues, reach out to Apple Support directly to further assist. Get Support


Best.

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Apple TV After Update

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