You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is fitness/friends sharing not showing on my watch since update (all friends show 0 activity/steps)?

iPhone 17.0.3

watch 10.0.1

After updates, fitness sharing did not work at all (all shared friends’ steps and activity showed 0)

Yesterday their activity started showing on my phone but still 0 on my watch. So no notifications for their activity.

Only one day off activity shows on iPhone since update instead of the week that previously showed.


Need to get activity showing on watch!


Also sun rise and set time not showing on watch either.

Posted on Oct 9, 2023 7:10 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2023 4:40 AM

Hello,

My phone has not been showing my friends fitness activity for the past 3 days since 17 update. All of a sudden it’s just dashes. I restarted my watch and phone but still the same. Is this an isolated or widespread issue? When will it be resolved or do I need to do anything at this point? We compete and motivate each other daily so I do miss not being able to do so. Should I wait until the next update for it to reappear? Thank you

76 replies

Apr 27, 2024 6:17 AM in response to Weprephil

Double check it, this usually transfers the data at that moment but will not continue to sharing or “update”. I am positive the problem is that you have it in “do not disturb” on your focus. I have gotten mine to work again by making sure to remove any schedule I had setup prior to getting the new phone. Once done it should work and you can create a new schedule that won’t interfere.

Apr 27, 2024 11:10 AM in response to Dynarider84

My tone comes from your absolute statements that your suggestion "will work." Please read the comments on this thread: Most of us have tried that, tried everything, including being on with Support and nothing has worked. Several of us have explicitly stated that we checked DND and ensured it was off. That's great that that was the issue for you, I really am glad that it's now working for you. But that's not the issue for most of us, we've checked, and said we've checked.

Apr 27, 2024 11:22 AM in response to astroguy

So please go back and read the comments, I am one of those guys that has been on support (**** I even sent a letter in which they replied by email stating they won’t communicate that way), and turned the “DND” off and still had problems. There is more to just turning it off, you have to delete every schedule you had setup. Thats where the glitch is. Also, have the people that are not “sharing” correctly do the same. Problem fixed.

Why is fitness/friends sharing not showing on my watch since update (all friends show 0 activity/steps)?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.