No activation code for Citytv app

When I go to activate/sign in on Citytv app on my AppleTV no code is provided so cannot complete the steps as described. It has been this way for MONTHS. I have restarted etc with no success whatsoever

Apple TV 4K (3rd generation)

Posted on Oct 9, 2023 9:56 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2023 9:42 AM

Hi tlm777,


It sounds like you're having an issue with a third-party app on your Apple TV. If so, you may need to contact the app developer to report the issue. However, test the steps and check your settings with the information in the article here to start: Connect apps and add your TV provider to the Apple TV app on iPhone - Apple Support


You can also test deleting and reinstalling the app. Those steps can be found here if needed: Customize the Apple TV Home Screen - Apple Support


However, as this does seem to be an issue with the third-party based on others that have had the issue in the post here: CityTV app activation code - Apple Community It's recommended you reach out to the app developer, check out those here: How to contact an app developer - Apple Support



Best.

1 reply
Question marked as Top-ranking reply

Oct 10, 2023 9:42 AM in response to tlm777

Hi tlm777,


It sounds like you're having an issue with a third-party app on your Apple TV. If so, you may need to contact the app developer to report the issue. However, test the steps and check your settings with the information in the article here to start: Connect apps and add your TV provider to the Apple TV app on iPhone - Apple Support


You can also test deleting and reinstalling the app. Those steps can be found here if needed: Customize the Apple TV Home Screen - Apple Support


However, as this does seem to be an issue with the third-party based on others that have had the issue in the post here: CityTV app activation code - Apple Community It's recommended you reach out to the app developer, check out those here: How to contact an app developer - Apple Support



Best.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No activation code for Citytv app

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