SG*OriginalPlus subscription charge? - Apple Pay Wallet

I received an emailed receipt for £29.99 from SG Original Plus for a subscription i never ordered. my current account was debited £29.99. the transaction appears in my apple pay wallet but I have no idea how it happened. Does anyone have any suggestions? Somehow, this company had my email address, and the receipt they sent me by email specified that I had purchased a subscription for one month - with a start and end date. I have no idea where this all came from. I didn't seek out this company - I have no interest or knowledge in or of them, and I never gave any personal details to them at all - or purchase instructions. However, according to the payment history in my Apple Wallet, I payed £29.99 to them at 12.59 on 5th Oct but I wasn't even using my phone at this time. What is going on?


[Re-Titled by Moderator]

iPhone 5c, iOS 10

Posted on Oct 9, 2023 10:01 AM

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Question marked as Top-ranking reply

Posted on Nov 13, 2023 6:52 AM

317 replies

Oct 15, 2023 3:29 AM in response to ClassAction101

I had very similar. I had £0.50 refunded on 8 October. In 15 October I have £29.99 as a pending complaint payment. Between the first transaction and second I have travelled to a different country. I have not used my card physically or via ApplePay for this company that I do not recognise. I am trying to contact my bank and going to take my card off ApplePay until it is sorted out. I hope Apple are on the case for this apparent scam.

Nov 3, 2023 8:48 AM in response to ClassAction101

ClassAction101 wrote:

Errr I don’t think that’s actually right Mr Phil0124
Apple is implicated very strongly in this SG*OriginalPlus saga.

No. They are not. They have nothing to with it. It's a scam as has been explained profusely in this thread. It is a third party subscription that has nothing to do with Apple. There is no link between Apple and these subscriptions. The "helpful" post is entirely wrong. It's bad that there's no way to remove it.



Nov 12, 2023 12:56 PM in response to ClassAction101


sg original plus london gbr prelave me money from my postepay revolution and i dont use their app services. I have no interest or knowledge in or of them, and I never gave any personal details to them at all - or purchase instructions. I payed €14.99 to them at 10.51 on 13th Oct but I wasn't even using my phone at this time. And this month i payed €29.99 for the same reason. Ask for a refund

Dec 4, 2023 8:47 AM in response to paulscarbs

It’s more than that. This has happened to me and I have contacted various websites and had complex emails of reply. 3 website addresses- Original Plus, Innova Support and Basebone, are all linked to this and so debits from my account varied and I didn’t immediately spot the pattern. That is very sneaky as £29.99 isn’t necessarily something that would scream out at you.

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SG*OriginalPlus subscription charge? - Apple Pay Wallet

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