amazon music not working
After updating to ios on my ipad Amazon music stopped working. At first the app came on but the music wouldn't play. I reinstalled the app and hard booted my pad. After that the app just crashed.
Windows, Windows 10
User profile for user:
Brittany1416
User level:
Community Specialist
Hi Vajrabell,
If an app isn't working as expected on your iPad, please check out this link, which explains what to do, and may help: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
Get more help
* If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
* If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.
* If you bought the app recently and you no longer want it, you can also request a refund.
Thanks!