iPhone 15 Pro / Max camera blurry and won't focus

As per the title. My iPhone 15 Pro Max doesn't focus closely when I use apps that require the camera.


example, application to read barcodes



or whatsapp




Is it just me who has this problem?

It doesn't happen on my iPhone 13 Pro Max


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Oct 10, 2023 12:52 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2023 11:01 PM

seems like iPhone 15 pro switch different lenses pretty well in the default camera app but other apps using camera functionality does have this support.


For example:

* Open WhatsApp chat and click + and click camera

* Now try moving the phone close to any object it will start blurring.

* I tried Facebook, Snapchat and a few other apps. Problem exists across all these apps.


* try the same with iMessages app and it uses the default camera app and it’s able to focus properly by switching lenses.



94 replies

May 10, 2024 11:22 PM in response to sparkettaccio

My husband and I upgraded our phones a week ago from the iPhone 12 Pro to the iPhone 15 Pro Max because of its camera capabilities. However, we are extremely disappointed as both cameras are consistently producing blurry and grainy pictures . We've tried adjusting all the camera settings and tips, but nothing seems to work. We upgraded our phones in preparation for our daughter's upcoming birthday, hoping to capture some great photos. I'm frustrated and losing trust in the iPhone brand. Whenever we take pictures, the skin texture looks unnatural, almost like a hard surface. Surprisingly, my three-year-old iPhone 12 Pro still delivers better pictures with natural skin texture.

Is there any way we can return these phones?

May 11, 2024 5:22 AM in response to Zowietje1976

Same here! You try to focus on, say, a moth on a window—something my previous iPhone cameras could do beautifully—and it almost gets there…and then goes poof and hops to another part of the screen. So I try to focus there, and poof, it hops to another part of the screen, like the lenses are fighting with each other.


For macro close-ups, which was my major use too, it is utterly useless.


Come on, Apple. This is unacceptable.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 Pro / Max camera blurry and won't focus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.