iPhone 15 Pro / Max camera blurry and won't focus

As per the title. My iPhone 15 Pro Max doesn't focus closely when I use apps that require the camera.


example, application to read barcodes



or whatsapp




Is it just me who has this problem?

It doesn't happen on my iPhone 13 Pro Max


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Oct 10, 2023 12:52 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 11:01 PM

seems like iPhone 15 pro switch different lenses pretty well in the default camera app but other apps using camera functionality does have this support.


For example:

* Open WhatsApp chat and click + and click camera

* Now try moving the phone close to any object it will start blurring.

* I tried Facebook, Snapchat and a few other apps. Problem exists across all these apps.


* try the same with iMessages app and it uses the default camera app and it’s able to focus properly by switching lenses.



94 replies

Nov 30, 2023 4:21 PM in response to sparkettaccio

Bought the phone 15 days back and I am already upset with the camera quality. Upgraded from 11 Pro max, not sure if this was actually an upgrade! Had my scheduled session with Apple support team and even she admitted an issue with the camera quality. I thought it might be the camera protector which is causing grainy images but now I see a lot of people facing this issue. Is this getting fixed anytime soon?? I literally upgraded just for the camera and I am so disappointed :(

Jan 25, 2024 4:17 PM in response to sparkettaccio

IPhone 15 ProMax camera doesn’t focus on small objects.


I invested in an iPhone 15ProMax mainly because of the camera supposed upgrade and functionality.


I use a camera daily for research to take pictures of insects and fungi. My previous iPhone 7 Plus worked really well focusing on small objects and took good pictures.

Unfortunately I cannot say the same about the iPhone 15 ProMax. The camera won’t focus and I can’t use it for my research; it’s a shame that a product expensive as the iPhone 15 ProMax doesn’t perform at least as good as an 7 years old phone.

My coworkers that upgraded to the new iPhone have the same issue; this isn’t a user error but a camera or software issue.

Even though I always had and loved IPhones, I might have to get a Samsung now.


Feb 17, 2024 4:29 PM in response to K_Faith

That did not help this situation whatsoever. This issue persists after 5 months. All Third party apps are not able to focus at all using the camera. Not able to scan anything, very frustrated to see someone trying to “help” just copy and paste a useless response that does nothing for the situation. Does Apple care enough to help? Probably not since i just had to factory reset my phone by Apple Genius from an IOS update bricking the phone!

Feb 25, 2024 3:08 PM in response to sparkettaccio

Just bought the iPhone 15 pro max today lol, and had an application that reads barcode of products to getting the price, seeing that even after more than 5 mins trying to read the barcode and it not working’s , almost had a heart attack and thought it was a hardware fault, but seeing’s that I’m not alone, kinda tbh put me at ease as this surely will be fixed… yes please fix it

Feb 27, 2024 6:59 PM in response to cmeisel

anybody experiences what i see? i can’t repro the blurry images people report here my issue is just that i can’t zoom into any taken image in comparison to iphone 13 max. see image of frame. try to zoom into the image. iphone 13 pro one good and detailed and all iphone 15 pro max images are fuzzy and just not as good. not usable for wife need to get her an iphone 13 pro again she insists



iphone 13 pro image:



iphone 15 pro max:

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iPhone 15 Pro / Max camera blurry and won't focus

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