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problem with refund

Hi, I made a transaction Order ID MX9M326JWK by mistake. I was convinced that I will add money to my apple pay account which was not a case. I can`t click request a refund, but I want my money back. I would appreciate your support!

Posted on Oct 11, 2023 3:53 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2023 3:59 AM

You need to contact Apple Support to request a refund, see -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.


1 reply
Question marked as Top-ranking reply

Oct 11, 2023 3:59 AM in response to Bigos007

You need to contact Apple Support to request a refund, see -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.


problem with refund

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