Wifi Calling Keeps Disabling.

I enabled Wi-Fi calling on my iPhone, but I've been experiencing an issue where it keeps disabling by itself. Sometimes, I receive a notification stating that "Wi-Fi calling is not supported," and other times, it simply turns off. I tried resetting my network settings, but the problem persists. I've identified that this happens when my device connects to a Wi-Fi network without internet access, which triggers the automatic disabling of Wi-Fi calling. This also occurs when using a public Wi-Fi network with a weak router that fails when many people are connected, causing my iPhone to disable Wi-Fi calling. This behavior should be more like VoLTE, which doesn't automatically enable or disable itself. Additionally, after updating to iOS 17, some features, like voice isolation for cellular calls, do not stick, and I have to manually re-enable them after each update.

iPhone XS Max, iOS 17

Posted on Oct 11, 2023 7:59 AM

Reply
2 replies

Oct 11, 2023 4:34 PM in response to KiltedTim

I understand what are you are saying. It stays enabled when I disabled wifi/ no wifi. But, the problem occurs when I am connected to a WiFi which doesn’t have a internet connection at the end. Which means when I am on cellular data or a wifi it can ping the carrier to make sure that the carrier supports wifi calling. So the toggle remains enabled. But, if I connected to a wifi that doesn’t have an active internet connection, probably ios fails to ping the carrier server and decides it doesn’t support it and disabled the the feature by it self. If my carrier doesn’t support wifi calling then there shouldn’t be any wifi calling settings in the settings app. See the screenshot its on cellular data and still no issue I will post another screenshot when I have that notification again

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wifi Calling Keeps Disabling.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.