My AirPod Max's stopped playing any sound
They worked a few days ago, and now they say they are connected but the sound doesn't come out of them and sometimes it doesn't come out of my phone.
Question marked as
Hi azaccardi
Re: My AirPod Max's stopped playing any sound
Wondering if your AirPod Max's may need a firmware uodate.
You can check in Apple Support's article: About firmware updates for AirPods - Apple Support
AirPod Max does update automatically via a Mac or iPhone with up-to-date OS or iOS software:
Eg: iPhone with iOS 17.0.3. (a Mac with MacOS Sonoma generally updates quickest.)
If needed:
Tip: Leave AirPods connected to power overnight with the iPhone connected to wi-fi close by, so they can update automatically.
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Else: Apple support's articles may help troubleshoot / find the cause of the sound issues:
Eg: Customize headphone audio levels on your iPhone or iPad - Apple Support
or
Scroll to: "Listen and control audio with your AirPods Max" in the article (link below)
Connect and use your AirPods Max - Apple Suppor
or
You may want to check settings: Eg: Change audio settings for AirPods Max - Apple Support
or
Check no speck of wax or dirt is blocking sound:
Cleaning AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
More Support if needed:
AirPods Support Website: Find all the topics, resources, and contact options you need for your AirPods....
AirPods Support - Official Apple Support
All the best :-)