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Canon Printer/Scanner prints okay but Image Capture detected instead of Scanner when attempting to Scan since Sonoma installed?
iMac 21.5″, macOS 14.0
Canon MF 634CDW no longer works after Sonoma upgrade. -installed all Canon drivers available. Garbled - So choked as its a $$800 printer. Now what .. UGh have no idea how to fix this. anyone have any ideas?
Hi, robertfromottowa.....what model of Canon Multifunction printer/scanner do you have? ..... you'd have to check Canon's website for updated Sonoma (Mac OS 14) drivers... plus any firmware updates if your Canon Printer/scanner needs any.....Preview, which is built into the OS will work just fine for trial scans/basic use.... this link : https://canoncanada.custhelp.com/app/answers/answer_view/a_id/1041213/session/L3RpbWUvMTY5NzA2NDA0Ny9nZW4vMTY5NzA2NDA0Ny9zaWQvZlV6TXVxeWRFRkwwbyU3RU1sX0hDM2slN0UyX0pDX3lUcmNWd3lMWXpNaVpRd09ENGlzRVpoZ3dlRlQ0NnclN0VBVFF4WFliY1NodUhSV3ZxTElWbHVVTmt3SmVmUVBNZ2lZanR4a2RsZ0pkWFRjc0IyWEk5eEcyODRRTmp3JTIxJTIx will let you see if your printer/scanner will work with Big Sur/Ventura for sure.... Sonoma is a pretty new version of MacOS, I'd dare say it's the most recent version, and as such, it's not in beta anymore (whew !) but printer manufacturers are going to have to update their printer/scanner drivers for full functionality under Sonoma.... here's the Canon page for drivers/software for their printers :https://shop.canon.ca/en_ca/software-and-drivers, sadly, I don't know the exact model of Canon printer/scanner you have so I can't really help you that much....you have to get that and go to Canon's webpage for printer/scanner drivers and type in your model number of multifunction Printer/scanner.... which will then let you search for drivers for it.... otherwise, maybe VueScan from Hamrick Software.... ???
John Brine
I checked the Canon website and there was no printer/scanner driver updates for my model TS8120. I then phoned Canon Tech Support and they initially confirmed that then said", hold on, an update just came through" and guided me through the installation of the update. Problem solved and Printer/Scanner now working fine. I really appreciated your setting me in the right direction to solve the problem . I am not that great dealing with technical problems and am thankful for the assistance I receive from people such as you. Thanks again.
Hi.........I had called Canon support and at first they started guiding me thru an update then decided to give me the actual Canon Printer program which i saved in Applications and now just print from that. I still cannot connect with the printer via the settings as before however the program they gave me works just fine. For my purpose, Image Capture is detected in settings and that also works.
You're most welcome, robertfromottowa, that's why I'm here and we're here, to help each other out...
John B
I have the same printer. Where did you find the download. It is still not on the canon website
TIA
Solution is Airprint. Just do command P, have the TS8100 selected as your printer and that is it. There are no drivers anymore.
From here:
https://www.usa.canon.com/support/p/pixma-ts8120
has drivers for up to Mac OS 14( Sonoma)
john B
Canon Printer/Scanner problem since Sonoma installation
