Paid but cant find the ringtone

I paid from upi but after that i didnt find the ringtone anywhere. Even sign out and sign in two times.

iPhone 13 Pro Max, iOS 17

Posted on Oct 12, 2023 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2023 12:57 PM

Hey Arav_8,


Be sure you're using the same Apple ID to purchase the ringtone, and follow the steps below.

1. Go to Settings > Sounds & Haptics.
2. Under Sounds and Haptic Patterns, tap any sound.
3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones.

For more details about ringtones, and how to use them on your iPhone, review this article: Use tones and ringtones with your iPhone or iPad.


If issue continues, you can report an issue with the purchase and request a refund by following the steps in this article: Request a refund for apps or content that you bought from Apple.


Take care.


1 reply
Question marked as Top-ranking reply

Oct 13, 2023 12:57 PM in response to Arav_8

Hey Arav_8,


Be sure you're using the same Apple ID to purchase the ringtone, and follow the steps below.

1. Go to Settings > Sounds & Haptics.
2. Under Sounds and Haptic Patterns, tap any sound.
3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones.

For more details about ringtones, and how to use them on your iPhone, review this article: Use tones and ringtones with your iPhone or iPad.


If issue continues, you can report an issue with the purchase and request a refund by following the steps in this article: Request a refund for apps or content that you bought from Apple.


Take care.


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Paid but cant find the ringtone

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