DAYLITE EXTENSION CRASH APPLEMAIL SONOMA 14

Grant Bennet-Alder wrote:

so you are saying DAYLITE KNOWS they have an issue?

No, they're saying that they know that **APPLE MAIL HAS ISSUES** with its massive amounts of bugs, and *that's* why developers are advising users against upgrading to the productivity-draining cluster---k known as macOS Sonoma!

There's a running joke among developers that the MailKit extension functionality done in Mail was some intern's pet project, and with them long gone, no one else at Apple knows (or, obviously, cares) anything about it and why it's gone unfixed for SO LONG.

Apparently, some bugs are so bad that not even a 1st year CS student would make such mistakes. Here's but a sample of the types of bugs that were made publicly; many more have been submitted to Apple directly but not visible to the public (gee, wonder why).

The fact it's TAKEN APPLE OVER 2 YEARS TO START FIXING THESE BUGS gives all this more the feel of a high school summer coding camp than that of a trillion dollar company.

P.S. why is it that only posters with 100K+ "points" arrogantly blame developers as being at fault?? I guess the higher the point count = the more prolific the trolls.

I am another Mail Extension Dev and I can tell you that Daylite extension is not responsible in the crash, Mail is...

The issue is in the way Mail handles incoming e-mails and executes extensions.

You could try the sample extension provided by Apple (Build Mail App Extensions | Apple Developer Documentation) for demonstrating Mail Extensions, and you would experiment the same crashes. So it's definitely not the responsibility of Market Circle...

Most of all Mail extensions developers have reported bugs to Apple, so far we had no feedback.

Complain to Apple and keep report crashes, that may help...

I concur. I have been developing applications for Mac for over two decades. I have used Daylite for almost that long. MarketCircle is an excellent company with a long track record of solid engineering. Apple is as well, but sometimes new features, like the new extension model, need adjustment for issues only found "in the wild". Apple needs to get to the bottom of the open issues as soon as possible.

I hope this is resolved quickly.

Deactivate Mail Extensions over System Settings

Choose Apple menu > System Settings, click Privacy & Security in the sidebar, then click Extensions on the right. (You may need to scroll down.)

Click Added extensions, then Disable the checkbox by com.apple.email.extension.

And report the issue via Feedback - Mail - Apple or mail-app-extensions@apple.com. As you can see the Mail team didn't even bother to put the correct name here, just it just reads com.apple.email.extension.

I have talked with MarketCircle’s support as well. They say that several other Mail Extension providers are having the same issue – so it’s not specific to Daylite. My understanding is a fix will be in a Sonoma update.

I suggest to collect the crash reports with Console app and share them with Apple via: mail-app-extensions@apple.com

Sorcerer2006 wrote:

I had stated in my earlier post, "The vendor is MarketCircle and they have looked at the crash logs generated by the system and say that Apple is mishandling the extension and needs to look into it." They have worked extensively with me and examined the crash logs for this issue and stated that in their opinion the apple Sonoma software is mishandling the extension.

It is MarketCircle's responsibility to make an extension that works with Mail. If it doesn't work, they need to fix it. It sounds as if they are not interested in doing that. Not much to be done in that case. Apple is not going to rewrite Mail to accommodate one extension.

Best of luck.

I'm only using two extensions: SpamSieve and Daylite. I disabled the Daylite extension and waited a week. Mail worked normally during that time, but I never launched the Daylite application. After a week, I launched Daylite on my Mac running 14.0, and a week later, everything is still working, including Mail.

I never disabled the SpamSieve extension. As much as Marketcircle suggests disabling spam filtering, I haven't found that to be the issue. The issue is Marketcircle's Daylite extension.

I did not misread the issue. Apple had you reinstall. Daylite says to stop using junk mail filtering. Both are incorrect.

As I noted above, SpamSieve works just fine, so it’s not a problem with all extensions.

Mail stopped crashing once I disabled the Daylite extension. I’m just adding more evidence that disabling the extension solves the issue.

Daylite charges an outrageous amount for their monthly subscription, and no longer allows self-hosting so they can pick their customers’ pockets. And what do we get? More stable software? Nope. Software which crashes Mail.