DAYLITE EXTENSION CRASH APPLEMAIL SONOMA 14

Sonoma Apple Mail now uses extensions and vendors who supply enhanced functions to work with Mail now supply an extension.

Daylite is a CRM application that provides an extension for AppleMail.

Running Sonoma 14, mail crashes on startup with extension enabled. Also does this in safe mode. Crashes occur when idle but once they occur then AppleMail crashes on startup continuously until disabled.

Does anyone have experience with this?

The vendor is MarketCircle and they have looked at the crash logs generated by the system and say that Apple is mishandling the extension and needs to look into it.

I have talked to Apple support...we did a Safe Model restart and then recommended I replace the OS.

I will do that now.

MacBook Pro 16″, macOS 14.0

Posted on Oct 12, 2023 4:31 PM

Top-ranking reply

emmanuel.sellier

Level 1

10 points

Posted on Nov 7, 2023 12:49 AM

I am another Mail Extension Dev and I can tell you that Daylite extension is not responsible in the crash, Mail is...

The issue is in the way Mail handles incoming e-mails and executes extensions.

You could try the sample extension provided by Apple (Build Mail App Extensions | Apple Developer Documentation) for demonstrating Mail Extensions, and you would experiment the same crashes. So it's definitely not the responsibility of Market Circle...

Most of all Mail extensions developers have reported bugs to Apple, so far we had no feedback.

Complain to Apple and keep report crashes, that may help...

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DAYLITE EXTENSION CRASH APPLEMAIL SONOMA 14

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