microphone will not work in messages

when I dictate to messenger, I get a symbol of a microphone with an X in it. the dictation will not appear in the message screen


Posted on Oct 13, 2023 4:33 AM

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1 reply

Oct 14, 2023 8:25 AM in response to randy7179

Hello randy7179,


Let's use the steps below to make sure this isn't related to a complication with your microphones:


1. Remove any screen protectors, films, or cases from your iPhone.
2. Clear any debris from the openings of your iPhone. 

1. Open the Voice Memos app. 
2. Tap the Record button , speak at the bottom of your phone, then stop the recording. 
3. When you play back the memo, you should hear your voice clearly.

1. Open the Camera app.
2. Record a video while speaking at the top of your iPhone.
3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
4. When you play back the videos, you should hear your voice clearly.


You can also find those steps in this resource: If the microphones on your iPhone aren't working - Apple Support


Let us know how that goes, and we'll keep moving forward based on your results.

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microphone will not work in messages

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