Why face id and passcode not working
Sudden i saw my face id and passcode is not working in lock screen but in the settings lock there is working why not in lock screen
iPhone 12, iOS 17
User profile for user:
bryanr14
User level:
Community Specialist
Hello ubaeid,
Thank you for reaching out in Apple Support Communities. To help troubleshoot this behavior, we recommend for you to restart your iPhone. This is a step that can help resolve unexpected behavior. Here's how:
How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
Following these steps may help and is outlined in this article: Restart your iPhone - Apple Support
Kind regards.