My recent call history disappeared after installing iOS 17. How can I recover my call history?

I want to recover my recent call history which disappeared after installing iOS 17. I have tried a full shutdown and restart, turning airplane mode on and off, checking that the clock is on automatic, but none of these measures resolved the issue. Please advise as how to proceed. Thank you in advance for any assistance anyone can offer.

iPhone 11 Pro, iOS 17

Posted on Oct 15, 2023 12:25 AM

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Posted on Jan 25, 2024 2:00 PM

I accidentally deleted my "all calls" and my "missed calls" call logs and I got them back because I had an icloud backup from today (same day I deleted). What they told me to do and what ended up working is that you need to restore device from an icloud backup. This worked however you need to make sure you DO NOT delete eSIM because you would need to get your phone service re-activated. You have the option to keep this so select that option when it asks before you hit restore. To check your latest icloud backup go to Settings > Apple ID > iCloud>iCloud Backup> scroll down to All Device Backups and it will show when the latest iCloud back up was.


Here are the apple articles that show how to reset your phone as well as how to restore from backup


How to factory reset: How to factory reset your iPhone, iPad, or iPod touch - Apple Support


How to restore from backup (after reset): Restore your iPhone, iPad, or iPod touch from a backup - Apple Support



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My recent call history disappeared after installing iOS 17. How can I recover my call history?

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