How to recover hacked Apple Account?

my apple id was hacked and a iphone i do not own was added to my account. they then changed my security questions so i cannot remove this phone nor change my security questions. called support and they cannot help me at all because i do not know the answers to the questions. i read that there is a form i can fill out to recover the account but i am unable to find it. i cannot even delete the account as i need to answer the questions. i have changed the password, and i answer the questions until it locks me out. i do this everyday so they cannot change anything else.

[Re-Titled by Moderator]

Windows, Windows 10

Posted on Oct 15, 2023 10:29 AM

Top-ranking reply

AppleUserX8X8

Level 1

18 points

Posted on Dec 6, 2024 6:03 PM

My account was hacked with similar issue. I am able to recover and delete my account. Below are the steps.

These steps work if you have access to the email and able to change the password.

You can login to Apple account but not able to continue beyond the security questions screen.

Use an iPhone (This process did not work on Mac, it worked only on iPhone)

Go to Settings

Go to Apps

Go to Mail

Tap Mail Accounts

Add Account -> iCloud

Enter your compromised account Email & Password

It will prompt to setup 2 factor authentication using the phone number of the iPhone

Go ahead and setup 2 factor authentication

It will login successfully, setup 2 factor auth and add the Mail account.

Once above is finished and 2 factor is setup using your phone number; you have full access to the account.

Below two are useful links if you want to delete the account after you have full access with 2 factor auth.

If you think your Apple Account has been compromised - Apple Support

How to delete your Apple Account - Apple Support

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How to recover hacked Apple Account?

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