How to recover hacked Apple Account?

actually this account was made decade ago and I never use it. I have another account. Just suddenly earlier this month I got notification this account was changed and today they made a lot of purchases. I don't have any payment linked to it either.

I'm not sure what they are trying to achieve though. I don't have any way to close the account and I guess I only can simply move on. But it would be nice if I can delete this account.

yuricrona wrote:

actually this account was made decade ago and I never use it. I have another account. Just suddenly earlier this month I got notification this account was changed and today they made a lot of purchases. I don't have any payment linked to it either.

I'm not sure what they are trying to achieve though. I don't have any way to close the account and I guess I only can simply move on. But it would be nice if I can delete this account.

It’s probably not your Apple ID account anymore. But if you still have some control, see above.

Deactivation and deletion, if you still have control:

Understand and control the personal information that you store with Apple - Apple Support

If that Apple ID account used for Activation Lock anywhere, remove that lock before deleting. Failure to remove locked devices before Apple ID deletion bricks the devices absent sufficiently-convincing proof of ownership.

In general, enable two-factor authentication on all Apple IDs, verify your trusted devices and trusted telephone numbers, and don’t re-use passwords.

I'm in a similar situation this morning and web support are completely unable to assist. Surely the best policy for all would be to lock the account until ownership is proven? At this point I'm just gonna have to blitz the security questions daily to try and keep them locked out. Hoping that any cards associated with it are long expired.

SUPPORTDONTHELP wrote:

I'm in a similar situation this morning and web support are completely unable to assist.

Which means that Apple ID is not yours, if it ever was.

Folks attempting to socially-engineer their way into another’s Apple ID is all too common, too.

If you are unable to differentiate yourself as the account owner from somebody seeking to socially engineer access into an Apple ID, you’re not going to regain access.

Loss of control of an Apple ID is catastrophic.

I have the same problem, the security question is changed to chinese language. My request was to delete the account and apple support wasn't able to help me here. Now that it is happening with many people, Apple should do something about it. This is the least I can expect from Apple :/

AppleFanboy44 wrote:

I have exactly the same problem, same chinese hacker script kiddie that have replaced the security questions …

The bug fix in the iforget flow….

Some of the errors that can arise in these Apple Account take-over cases:

• Arguably, Apple not forcing older Apple Accounts over to two-factor authentication is the biggest issue.
• Re-using of passwords. This is approximately and seemingly near-inevitable doom. (Your list of breaches)
• Failure to review and address problems listed in the personalized Apple security recommendations.
• etc.

This results in not only account takeover, but also in spam and phishing and other attacks targeting users’ contacts and leveraging the security compromise.

One of my contacts has longstanding issues with inadequate security, which means others in that circle routinely get phishing attempts that leverage their compromised data. And spam, and payment fraud, and the rest.

Any proposed “fix” here has to work at billion-device scale too, and preferably also without risking access to or compromising a billion devices’ data.

Once an Apple Account is compromised, there’s no good path back, either.

I'm right there with you. I have had so many issues with my wallet syncing with my cards that are not locked. And now I've been a part of this feedback program and it's not even syncing properly with my phone cause Apple doesn't support two Apple accounts on 1 device. Make it make sense.

what did u do? same situation rn :(

How to remove in hacker

Same here

Same issue with same security question language. +1

I thought it was just me I have found all kinds of data which requests your information in data analytics to be sired with other entities plus on certain apps they are allowing developers to have access eg. API client. I tried to go into yahoo mail app as I changed the password but rather than it using a regular browser it switched over to api.yahoo.com which I knew wasn’t right. For 2 weeks I have contacted support and asked what all this is and they fob you off. I have had everything hacked and there are only certain things I can access using the internet too

My emails are getting deleted I am having a nightmare!