Google Chrome has stopped working on my MacBook Pro.

Own a 2016 MacBook Pro and running iOS Monterey 12.7. One day last week, Google Chrome stopped working. It would open (when selected) in a flash and then quit automatically without me touching anything. I've had Chrome on my computer since day 1 of owning this comp and have never had this problem.

I have tried uninstalling and reinstalling with reboots in between from the Chrome page through Safari browser and have not been successful. It downloads fine, I launch the install and move it to the APP folder just fine. Then, it doesn't work.

Anyone have a Chrome Support #? :) Will Apple be able to assist?

HELP!

MacBook Pro 15″, macOS 12.7

Posted on Oct 15, 2023 2:47 PM

Top-ranking reply

D.I. Johnson

Level 7

33,425 points

Posted on Oct 16, 2023 4:58 PM

If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in Safe mode (press and hold the shift key down at startup). It can take much longer to safe boot (5 min) so be patient.

How to use safe mode on your Mac - Apple Support

Safe mode often corrects weird software behavior by forcing the OS to do cache clearing and other housekeeping. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.

Does the problem persist while in Safe mode?

Try uninstalling and reinstalling Chrome while in Safe mode.

Often not required, but consider allowing the Mac to "soak" in Safe mode for an hour to allow maintenance routines and processes time to complete, then exit safe mode by restarting your Mac normally and re-evaluate the issue again.

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Google Chrome has stopped working on my MacBook Pro.

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