You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

myusrnam Author

Level 1

9 points

Lottery App Ticket/Scratcher Scanner doesn't Work with iPhone 15 Pro Max

I had been using the CA Lottery mobile app on my iPhone 8+ to scan tickets and

scratchers for results and second chance submissions for a while without any

problems. It was a great little app. However, I just replaced our

old phones with two iPhone 15 Pro Max. The app does not scan the barcodes as

well on the new phones. The image is there, but it is a bit out of focus

and unable to complete the scan on scratchers or draw tickets. I can see

the barcodes perfectly clear using the cameras without using the CA Lottery

app. The image is only fuzzy when viewing through the CA Lottery app. I contacting the CA Lottery app technical support. One of them told me they were working on a fix. I followed-up later and was told I needed to search for a solution on Google. I read plenty of reviews that indicated that iPhone 14 Pro Max owners experienced the same thing last year and still do. I thought I'd check on this forum to see if anyone knew of a solution.

iPhone 15 Pro Max, iOS 17

Posted on Oct 16, 2023 1:44 AM

Top-ranking reply

SFDogDad

Level 1

8 points

Posted on Oct 16, 2023 4:21 PM

Yes, I just noticed the same issue. I just replaced my old Xs with the 15. I always scan my CaLottery tickets to check for winners and to enter their 2nd Chance drawing. It is almost impossible to scan them with the new phone. Who can fix this please?????

View in context

Lottery App Ticket/Scratcher Scanner doesn't Work with iPhone 15 Pro Max

Similar questions