Can't send $$ through contacts.

I can't send $$ through contacts. When I hit the $$ to pay, the next screen is just goes to text messages without give me the option to add $$.


I've tried with two different contacts that I have sent Apple Pay to before.


Vicki

Posted on Oct 16, 2023 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2023 12:00 PM

Hi reads4kix,


Thanks for posting here in Apple Support Communities. It's understood that you can't send cash using Apple Cash in messages. The following article will help to address the issue your'e facing. See: If you can't send or receive money with Apple Cash - Apple Support


What you need to send or receive money
To send and receive money using Apple Cash, you must be a resident of the United States and your device must be in the United States.1 If you're under 18 years old, your family organizer must set up Apple Cash for you as part of Apple Cash Family. Then, you can send and receive money in Messages or Wallet.

To make sure that you have everything you need, follow these steps: 
1. Check for iOS or watchOS updates.
2. Make sure that your device is eligible.
3. Make sure that you have a Wi-Fi or cellular connection. 
4. Sign in to iCloud and iMessage with the same Apple ID on any device that you want to use to send or receive money:
* iCloud: Tap Settings > [your name].
* iMessage: Tap Settings > Messages > Send & Receive.

Try to send money
After each step, see if you can send money:
1. Restart your device.
2. See if you, or the recipient, need to verify your identity.
3. Make sure that the recipient is eligible to receive Apple Cash payments. The recipient must meet the requirements, and they need the latest versions of iOS or watchOS. If the recipient doesn't meet the requirements, you'll see a message that they aren't eligible in Messages. 
4. If you’re asked to choose a lower amount or try again later, you might have encountered a limit. Learn about the limits for sending and receiving money.
5. If you're trying to send money from your debit card in Wallet using Apple Cash, and you see a message that the payment couldn't be completed because it was declined by your bank, contact your bank or card issuer.
If you sent money to the wrong person, ask them to send the money back. If the other person hasn't accepted the payment, you can cancel the payment until they accept it. If the person doesn't accept the payment within 7 days, the money automatically returns to you.


Regards.

1 reply
Question marked as Top-ranking reply

Oct 17, 2023 12:00 PM in response to reads4kix

Hi reads4kix,


Thanks for posting here in Apple Support Communities. It's understood that you can't send cash using Apple Cash in messages. The following article will help to address the issue your'e facing. See: If you can't send or receive money with Apple Cash - Apple Support


What you need to send or receive money
To send and receive money using Apple Cash, you must be a resident of the United States and your device must be in the United States.1 If you're under 18 years old, your family organizer must set up Apple Cash for you as part of Apple Cash Family. Then, you can send and receive money in Messages or Wallet.

To make sure that you have everything you need, follow these steps: 
1. Check for iOS or watchOS updates.
2. Make sure that your device is eligible.
3. Make sure that you have a Wi-Fi or cellular connection. 
4. Sign in to iCloud and iMessage with the same Apple ID on any device that you want to use to send or receive money:
* iCloud: Tap Settings > [your name].
* iMessage: Tap Settings > Messages > Send & Receive.

Try to send money
After each step, see if you can send money:
1. Restart your device.
2. See if you, or the recipient, need to verify your identity.
3. Make sure that the recipient is eligible to receive Apple Cash payments. The recipient must meet the requirements, and they need the latest versions of iOS or watchOS. If the recipient doesn't meet the requirements, you'll see a message that they aren't eligible in Messages. 
4. If you’re asked to choose a lower amount or try again later, you might have encountered a limit. Learn about the limits for sending and receiving money.
5. If you're trying to send money from your debit card in Wallet using Apple Cash, and you see a message that the payment couldn't be completed because it was declined by your bank, contact your bank or card issuer.
If you sent money to the wrong person, ask them to send the money back. If the other person hasn't accepted the payment, you can cancel the payment until they accept it. If the person doesn't accept the payment within 7 days, the money automatically returns to you.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't send $$ through contacts.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.