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I am trying to upgrade the OS on my macbook pro from Sierra 10.12.6 to Mojave 10.14 but am having the hardest time. When trying to download from the Apple store it says the download link is broken and so I cannot update?? why is this so difficult. How do I install the update?
MacBook Pro 13″, macOS 10.12
valrizzo Said:
"I am trying to upgrade the OS on my macbook pro from Sierra 10.12.6 to Mojave 10.14 but am having the hardest time. When trying to download from the Apple store it says the download link is broken and so I cannot update?? why is this so difficult. How do I install the update?"
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For reference....
Updating the macOS:
Determining which Update(s) will Install:
I. Verify Compatibility:
A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support
B. How to Verify:
I. Reveal your Model:
What is the Model of your Mac? To find out...
then...
II. Compare the Results:
See if the Model you found is shown here:
III. If Compatible:
Back Up your Mac First: Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.
These are user-to-user forums. It is not Apple Support and we are not Apple employees.
That said, for the past couple of weeks the macOS download site(s) have had problems. When you attempt to download Mojave, are you using the link on this page -> How to download and install macOS - Apple Support
valrizzo Said:
“Apple can you send me the answer to where is the link that is not damaged and that works? can you post that here or can you look at the link on your support page and tell me if its damaged where can I update? Thank you.”
———-
Where to Get macOS 10.14.4 Upgrade:
Use this link: Download macOS Mojave 10.14.4 Combo Update
If it will not run, then either you’re having issues with the files, or the download is a broken link. Download just fine for me (but I have no intent on installing and running it).
IMPORTANT:
Back Up your Mac First: Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.
Hi, thank you but I have already confirmed and done all of this but when at the download link in the Apple Store to update to Mojave 10.14 it tells me the download link is damaged so where is the link Apple that works to update my MacOS?? Apple?
Apple can you send me the answer to where is the link that is not damaged and that works? can you post that here or can you look at the link on your support page and tell me if its damaged where can I update? Thank you.
valrizzo Said:
“Apple can you send me the answer to where is the link that is not damaged and that works? can you post that here or can you look at the link on your support page and tell me if its damaged where can I update? Thank you.”
———-
Where to Get macOS 10.14.4 Upgrade:
See if you can Find it Using this Google Search Query.
" Download macOS Mojave 10.14 " -supplemental -release site:support.apple.com
Thank you Martin. Should I go to the Apple Store? Will they charge me and ask me to pay to support fee? I usually fix things myself but I need to update my system in order to continue using my online banking so I find myself in this situation. My research shows that I should upgrade to Mojave 10.14 so that my version of LR 6 will also still work. I have a MacbookPro 2017 with 64 bit processor.
When you install MacOS 10.13 High Sierra, the drive setup will be automatically adjusted for you to use Apple File System going forward. You should install that version deliberately to get the best conversion.
If you try to leap directly to the endpoint, your drive may not be adequate, and that version may not be so willing to convert it for you.
Hi Grant, so you are suggesting I install High Sierra 10.13 first and then install Mojave 10.14 afterwards? instead of what I have seen suggested online which is to install the most recent OS as your system is compatible with? It makes sense though what you are suggesting, I just want to make sure I do the right thing. Thanks!
yes, that is exactly what I am suggesting, because 10.13 High Sierra will be more willing to adjust the boot drive format automatically.
There is no "wrong" way. Every Avenue is at least 'does no harm'.
So I just tried to install the update from Sierra to High Sierra 10.13.6 from the Apple Store page and it also says that version of the install is damaged and cannot be used!? why does Apple have damaged update installers on their Apple Store?
It's there because at some point in time either you downloaded it or the system downloaded it in preparation for an upgrade that never happened.
You would discard it because it likely is expired/corrupted and is causing the issue at hand. You can double-click it and see if it launches, but I don't think it will. Won't hurt to give it a shot.
It worked! I've got High Sierra installed and perhaps I'll try Mojave now that I know i need to remove the installer from the apps and restart before installing. I saw Mojave in there as well. This community support group is great, you each got me closer and closer to a solution. Thank you all 100 times!
valrizzo wrote:
it also says that version of the install is damaged and cannot be used!
Not the first time someone has encountered this message. The installer isn't actually damaged; what happened is the certificate associated with the installer had expired (possibly the installer was downloaded some time ago).
The solution is to change the date on your Mac back to when the version of macOS you are trying to install was current. Go to System Preferences > Date & Time. Disable (uncheck) "Set date and time automatically" and then manually change the date. For High Sierra 10.13.6, I'd suggest October 1, 2018. Then run the High Sierra installer. After the upgrade is complete, reset the Date & Time to automatic.
UPDATE
After I first saved the above, I saw your message that you successfully upgraded to High Sierra by downloading a new copy of the installer. Great news! (So, you can ignore my message ...)
Check your Applications folder for an app named "Install macOS High Sierra". If it's there, drag it to the trash, empty the trash, restart the Mac and try your download again.
how to download MacOS Mojave 10.14 apple store download link says the link is damaged
