restore all my info that was backed up to my computer through finder

I'm trying to restore all my info that was backed up to my computer through finder from an iphone 14 pro to an iphone 15 pro

It keeps bringing up the error message that it could not be restored because the backup was corrupt or not compatible with the iphone that is being restored.

Posted on Oct 16, 2023 8:43 PM

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Question marked as Top-ranking reply

Posted on Oct 17, 2023 4:55 PM

Hi there Barillasm,


Thank you for posting to Apple Support Communities.


We understand you're having trouble restoring your backup to your new iPhone.


See here:


If an alert says that your backup is corrupt or incompatible

If your iOS or iPadOS device can't restore from a backup because the backup is corrupt or incompatible, make sure that your computer is updated. If you see an error that says your iOS or iPadOS software is too old, find out how to update your device to restore the backup. If you still can't restore the backup, you might not be able to use that backup. Try to use an alternate backup or an iCloud backup, or Contact Apple Support for more help.


If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support


That should help.


Take care.

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1 reply
Question marked as Top-ranking reply

Oct 17, 2023 4:55 PM in response to Barillasm

Hi there Barillasm,


Thank you for posting to Apple Support Communities.


We understand you're having trouble restoring your backup to your new iPhone.


See here:


If an alert says that your backup is corrupt or incompatible

If your iOS or iPadOS device can't restore from a backup because the backup is corrupt or incompatible, make sure that your computer is updated. If you see an error that says your iOS or iPadOS software is too old, find out how to update your device to restore the backup. If you still can't restore the backup, you might not be able to use that backup. Try to use an alternate backup or an iCloud backup, or Contact Apple Support for more help.


If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support


That should help.


Take care.

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restore all my info that was backed up to my computer through finder

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