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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am trying to set up a new iphone 13 from old iphone se. Trying to transfer data which it looks like has done but i cannot bypass update to IOS 17 on new phone and it is stuck.
Internet speed not an issue as currently have 500mpbs+, i left overnight for few hours last night, but nothing is happening.
how can i complete new phones set up, number is due to transfer across today and have no phone to use!
iPhone 13, iOS 16
Same problem. Saw a post to set your new phone up as a new phone first. Don't try to transfer anything or that's how it gets stuck at Install Now. Once 17 is installed, do a Reset and then transfer everything over from your old phone. I'm trying that right now. I'll repost to let you know if it worked or not.
"new phone set up stuck at software update: I am trying to set up a new iphone 13 from old iphone se. Trying to transfer data which it looks like has done but i cannot bypass update to IOS 17 on new phone and it is stuck.[...]"
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Getting Out of a Stalled Update:
Get out of this Boot Loop, and then update using a computer. Use my User Tips:
In depth...
Fixing a Boot Loop:
Your iPhone is in a Boot Loop. This typically occurs when you go abuut installing an update, and it stalled while in the process. Go here to fix that: How to Fix an iPhone in a Boot Loop - User Tip
Update Using a Computer:
Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.
aw2055989 Said:
"Same problem. Saw a post to set your new phone up as a new phone first. Don't try to transfer anything or that's how it gets stuck at Install Now. Once 17 is installed, do a Reset and then transfer everything over from your old phone. I'm trying that right now. I'll repost to let you know if it worked or not."
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Thanks all. Finally did it after 28 frustrating hours.
aw2055989 Said:
“Thanks all. Finally did it after 28 frustrating hours.”
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You are welcome.
Excellent job troubleshooting!
When Ill do the reset, after installing 17, how am I supposed to do the transfer? Ive been trying for 24 hrs to get my 14 pro max started and i cant complete the transfer
new phone set up stuck at software update
