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Getting VAT Refund in Italy

I am traveling. I am not a citizen of the EU. I purchased Airpods via apple website and got it delivered to my hotel in Rome, Italy. Now I have to go back after two days and want to know how can I get VAT refund on this purchase.

I tried emailing on vat.refund@apple.com as mention in one of the community posts but the email just bounced back, because it's not a valid email address.


If anyone here has tried, please help me out.

Posted on Oct 17, 2023 10:04 AM

Reply
3 replies

Oct 17, 2023 10:59 AM in response to BobTheFisherman

Got the following information in case of online shopping:

* The retailer has also a regular shop, not only e-commerce; 
* Shop cooperates with Global Blue;  
* The shopper orders the goods online and gets it delivered to an address in the purchased country;  
* The shopper must ask the shop to issue a Tax Free Form under the shopper's details and send it with the delivery;  
* The shopper has to export the goods personally and obtain the export validation;  
* The shopper is eligible to claim VAT on the bases of his/her residence.  


How do I ask Apple to send the Tax-Free Form along with the delivery? Did not find any option while placing the order. Do they have any email address for that?

Getting VAT Refund in Italy

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