Volume goes down to 0 on iPhone 13 mini with iOS 17.0.3

iPhone 13 Mini having volume level issue on & off ever since upgraded to IOS 17.0.3, it always go down to zero level automatically, why?


[Re-Titled by Moderator]

iPhone 5, iOS 10

Posted on Oct 18, 2023 5:43 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2023 12:11 PM

Hello ECJT960,


If this seems to happen while there is an accessory connected, such as Bluetooth or wired headphones for example, you may wish to try disconnecting them and see if it persists. That can help to quickly rule out the accessory or cable/adapter that's in use at the time.


It can also help to rule out the volume buttons. This can be done by going to Settings > Sounds & Haptics, and set the volume slider to a desired level. Then toggle off 'Change with Buttons' below the slider, and see if it still occurs.


In some instances a quick refresh of the device by restarting it can also clear up some issues: Restart your iPhone - Apple Support


Cheers.



1 reply
Question marked as Top-ranking reply

Oct 19, 2023 12:11 PM in response to ECJT960

Hello ECJT960,


If this seems to happen while there is an accessory connected, such as Bluetooth or wired headphones for example, you may wish to try disconnecting them and see if it persists. That can help to quickly rule out the accessory or cable/adapter that's in use at the time.


It can also help to rule out the volume buttons. This can be done by going to Settings > Sounds & Haptics, and set the volume slider to a desired level. Then toggle off 'Change with Buttons' below the slider, and see if it still occurs.


In some instances a quick refresh of the device by restarting it can also clear up some issues: Restart your iPhone - Apple Support


Cheers.



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Volume goes down to 0 on iPhone 13 mini with iOS 17.0.3

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