You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 11 earpiece volume low

I see that previous threads have talked about this issue with a lot of people saying the plastic on their phone was affecting their sound indicator. Once they removed it the problem was fixed. I do not have plastic on my phone but I do have a glass screen protector and an otter box. Any ideas of what to try or where the sound indicator is?

iPhone 11, iOS 16

Posted on Oct 20, 2023 1:47 PM

Reply
1 reply

Oct 20, 2023 1:50 PM in response to Applenewidiotold

In my experience, most of the time people have audio issues with their receiver (top speaker) because of debris building up on the mesh material.


You can try purchasing blue tack putty to clean the receiver out. If the issue persists after cleaning, either the mesh just can't be cleaned further (my current issue) or the speaker is failing. For your particular phone model, I believe this would require a screen replacement.

iphone 11 earpiece volume low

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.