My iPhone 15 Pro Max intermittently disconnects from 5G Ghz Wifi

I’m actually really tired of writing community notes about my issues but here once again I have a problem with the WiFi connection it keeps on disconnecting, it’s the 5G GHz band of WiFi that keeps on disconnecting and not wanting to connect sometimes and even not showing up on the WiFi settings, the 2.4 GHz is working normally tho but not the 5 GHz band. I know it might look like it’s my router issue but this happens in other routers too, but sometimes it works normally again and other times it doesn’t even wanna show up in the settings. One thing to add, to fix this issue I have to reset my network settings in the settings app



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iPhone 15 Pro Max

Posted on Oct 21, 2023 9:28 PM

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45 replies

Apr 15, 2024 6:42 AM in response to FahadAyub

Have same issue in iPhone SE 2nd gen running 17.4.1. Happened on 17.4 and on codes prior to that. Three other devices run on the same wifi (one streaming, one a RIPE Atlas software probe*) and they see zero issues but the iPhone is disconnected from wifi 50% of the time or more. On battery or charging makes no difference. Reboots of the phone or router don’t help. In fact the iPhone has been on lte for 5 minutes while a burner phone on wifi has been streaming Pluto tv.


This seems to either be hardware or code related.


* 99.9% uptime or better

May 11, 2024 3:44 PM in response to FahadAyub

Same exact problem.....and only my iPhone. I don't have cell service on this phone (iPhone 12 Pro Max with OS version 17.4.1) so there is no SIM card in it so it's not an issue with switching between cell and wifi service. I can go a few days without it, but then bam it comes back with a vengeance. I noticed this morning, it was dropping wifi every time I locked the phone. I have access to several wifi networks and it does it on each of them, so it is NOT the wifi router. It is definitely the phone that has the problem, but resetting network settings, rebooting the phone, forgetting and then adding wifi connections does NOT work. There is something within the OS that is doing it. I thought I had heard that the problem was gonna be fixed with an iOS update last year, but here we are still experiencing the same problem. I've dealt with it the past few years and quite honestly getting tired of not having wifi when I need it. I depend upon wifi as I mentioned I don't have cell service anymore....if I can't get to my Google Voice, then it's an issue which I don't want to have to depend upon my iPad or MacBook for. I kept the phone so I could utilize it for Google Voice, but Apple you're killing it. Come on now, fix it. Obviously this post (and probably others) prove it is a HUGE issue. We don't want some new feature in the OS.....we want fixes for the problems we are experiencing

Apr 11, 2024 8:02 AM in response to FahadAyub

I have this problem too. It only started after the last update to 17.4.1 - has never been an issue before and I've had my phone probably 2-3 years at least. It is a iphone 12 pro max. It disconnects from wifi, goes back to 5G (where I have terrible service in the house), then randomly will connect to wifi again but not long enough for me to use it effectively. Definitely a problem with the phone itself.

Apr 13, 2024 2:16 PM in response to FahadAyub

I also have this problem with an iPhone 13 Pro Max, my data plan provider has been charging me way too much extra GB for months even though my plan includes 10Gb with unlimited all social apps and calls


last month I understood why when my recurrent payment card didn’t go through and I didn’t have Cell Data available


for a whole week my phone kept disconnecting and reconnecting to Wifi everywhere, I’ve done tests with my work phone (iPhone SE) I disabled cell data and it never disconnected from Wifi


Everything connected to my office and home WiFi networks work perfectly fine… iPads, Smart TVs, Alexas, security cameras, Laptops, people who’ve come to visit with iPhones and Samsung phones. etc


But with my phone every 5-10 minutes the wifi disconnects, sometimes I have to manually select my network again or simply wait a couple of minutes


So its a pain to scroll Social media, Can’t even watch a video peacefully before it freezes waiting for a connection.


I’ve done everything suggested online but nothing works


For a phone this expensive this should not be an issue, not to mention how expensive this has become before I realized the problem

Aug 31, 2024 12:08 AM in response to FahadAyub

Since the last 4 days on my iphone 11, I haveexhausted all possible software solutions for wifi disconnecting on 5gHz. Whether its network setting, all setting, reboot, erase phone to what not, its been a mess and crazy few days and problem stays where it was. Wifi refuses to connect and work does not get done.


Someone pls help

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My iPhone 15 Pro Max intermittently disconnects from 5G Ghz Wifi

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