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iPhone 14 recall? Exchange

My iPhone 14 I bought just a few months ago is defective. I see many other people have the same problem with it overheating to the point of concern and I want to exchange my phone. Where do I go to handle this ? it’s very upsetting considering the phone was around $1000. Please help thank you. I have low income on a single mother and this is very upsetting to me. I’ve been a loyal Apple user since the very beginning and this is very upsetting to me.

iPhone 14, iOS 17

Posted on Oct 22, 2023 1:13 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2023 1:31 PM

Assuming you purchased the iPhone at an Apple Store or Authorized Apple Retailer, your exchange privileges ended fourteen days after your iPhone purchase.


So start here …


If your iPhone or iPad gets too hot or too cold - Apple Support


… and if that is insufficient:


iPhone Repair & Service - Apple Support



1 reply

iPhone 14 recall? Exchange

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