Hello, My airpods pro 2 case lights won't turn on if it's not in charge, and it won't connect to my phone unless it's in charging as well. What do I do?!

I have airpod pro 2nd generation, and the case won't charge, none of the lights(orange, white, green) turn on unless in charge, and it won't directly connect to my phone I have to connect it through Bluetooth.


Posted on Oct 23, 2023 8:14 PM

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1 reply

Oct 23, 2023 8:31 PM in response to Khalida77

Khalida77 Said:

I have airpod pro 2nd generation, and the case won't charge, none of the lights(orange, white, green) turn on unless in charge, and it won't directly connect to my phone I have to connect it through Bluetooth.

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Troubleshooting AirPod Charge:

A. Always have a Full-Charge: Charge your AirPods with Charging Case and Learn About Battery Life - Apple Support.


B. Visit Apple Support links:


C. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


D. Also, Clear Out Earwax: How to clean your AirPods and EarPods - Apple Support

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Hello, My airpods pro 2 case lights won't turn on if it's not in charge, and it won't connect to my phone unless it's in charging as well. What do I do?!

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