I have an issue similar to this one but for OS Sonoma. I don't see the aforementioned options in settings. Please advise.
Switching back and forth between user pro… - Apple Community
Hi user3221,
Thanks for contacting Apple Support Communities!
It sounds like your AirPods disconnect from your Mac when you switch between users, is that right?
If you haven't already, you may consider switching Bluetooth off, restart your Mac then enable Bluetooth again to reset the Bluetooth module. You can go to the Apple menu > System Settings > Bluetooth to toggle Bluetooth off then on again after you restart.
You can also reset your AirPods as outlined here: How to reset your AirPods and AirPods Pro - Apple Support
next to your AirPods, tap Forget This Device, then tap again to confirm.5. Put your AirPods in their charging case, and keep the lid open.
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."
If you still experience the same behavior, you may consider ruling out possible wireless interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
"Symptoms of wireless interference
Any of these symptoms could be caused by interference affecting the Wi-Fi or Bluetooth signal:
You can also reach out to Apple directly to investigate this further with you. You can find their contact details here: Contact Apple Support
Kind regards.
Hi user3221,
Thanks for contacting Apple Support Communities!
It sounds like your AirPods disconnect from your Mac when you switch between users, is that right?
If you haven't already, you may consider switching Bluetooth off, restart your Mac then enable Bluetooth again to reset the Bluetooth module. You can go to the Apple menu > System Settings > Bluetooth to toggle Bluetooth off then on again after you restart.
You can also reset your AirPods as outlined here: How to reset your AirPods and AirPods Pro - Apple Support
next to your AirPods, tap Forget This Device, then tap again to confirm.5. Put your AirPods in their charging case, and keep the lid open.
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."
If you still experience the same behavior, you may consider ruling out possible wireless interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
"Symptoms of wireless interference
Any of these symptoms could be caused by interference affecting the Wi-Fi or Bluetooth signal:
You can also reach out to Apple directly to investigate this further with you. You can find their contact details here: Contact Apple Support
Kind regards.
Hi Michelle. Before reaching out to the community the only thing I haven't tried from your list is resetting the Bluetooth module, which also didn't help.
I am still able to reset AirPods every time and connect them to the other profile but that's very inconvenient, given the process happens daily, sometimes a couple of times a day. I guess I'll reach out to my local Apple Store.
AirPods Pro gen 2 keep disappearing from list of devices when switching profiles. MacOS Sonoma
