mouse doesn't work

Although I was able to use keyboard to login into safe mode (upper right of screen in red) I get no options to do anything. Thanks


iMac 21.5″ 4K, macOS 10.13

Posted on Oct 24, 2023 5:00 AM

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Question marked as Best reply

Posted on Oct 25, 2023 7:05 AM

Hello Johnoc,


If you have a wired mouse, then we'd test another wired mouse. You can also test other ports on the Mac.


If you can't connect a Magic Mouse to your Mac, then we'd take these related steps for a solution: If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac


You can simply exit safe mode by restarting the Mac normally with the Apple menu > Restart.


Let us know if this helps out.


Cheers.

2 replies
Question marked as Best reply

Oct 25, 2023 7:05 AM in response to Johnoc

Hello Johnoc,


If you have a wired mouse, then we'd test another wired mouse. You can also test other ports on the Mac.


If you can't connect a Magic Mouse to your Mac, then we'd take these related steps for a solution: If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac


You can simply exit safe mode by restarting the Mac normally with the Apple menu > Restart.


Let us know if this helps out.


Cheers.

mouse doesn't work

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