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watchOS 10.1 : Heart rate complication invisible

Hello everyone,


I just updated my Apple Watch to watchOS 10.1. The heart rate complication is now invisible. I can tap where it used to be and it does open the Heart Rate app. So, it's there but just invisible.


I tested other watch faces to confirm the issue and all the faces I tried also do not display the complication any longer.


A forced restart did not fix the issue.


Any suggestions?

Posted on Oct 25, 2023 5:37 PM

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Question marked as Top-ranking reply

Posted on Nov 6, 2023 5:01 AM

Getting to think seriously that Apple is losing contact with its customers. Just getting too big to care, OR having so many complaints they just can’t reply fast enough.

COME ON APPLE!!! GET YOUR S**T TOGETHER!!! There are too many of us that reply on the Apple Watch for health reasons for you to ignore us!! Ugh!!!!

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192 replies

Nov 7, 2023 1:23 PM in response to 6x6

I have IPhone 13XPro Max and my Watch is a Watch Se First Gen I was having the same problem when they updated so what you want to try is unpair your watch from your phone then repair your watch back to your phone after that depending on how many apps you will need to wait until they all load then choose your face in the watch app if that doesn’t work after you set that way hold your watch screen choose edit then hit the bottom where you want heart rate then click your crown to set if that doesn’t work choose message for the bottom and set then repeat to select heart rate and it should stay I hope 🤞🏼 this helps cause it worked for me and it was with Apple Tech Support

Nov 7, 2023 2:25 PM in response to amsgator

Guys, I spent 2 hours with three different levels of apple technicians. Yes, I unpaired and repaired and much more. Even setup my watch as a brand new watch without using any backup but problem still there. You cannot resolve this until you can remove the last OS update, according to apple, there is no way to do this. So there is no solution in sight until there is an update. It looks like apple doesn’t give a $@$@$.

Nov 13, 2023 7:27 AM in response to Sokanos

The 10.1.1 corrected the visibility issue. However, the Timing of the BPM display is an issue. The updates occur randomly and reset to different times. For example the the last update occurred 25 minutes ago (much longer than prior to 10.1) and then updates to 3 minutes ago. What happened to Now? The reporting/display of the BPM is not working correcting. I have contacted Apple support for assistance.

Jan 2, 2024 12:48 PM in response to djlajoie

The Heart Rate complication works on my Apple Watch using watchOS 10.2. For info, I use the Motion face and display the complication at the bottom. The only thing is that the complication is not refreshed as often as before (watchOS 9.) Sometimes, the face shows a reading from 30 minutes ago.

Jan 2, 2024 12:59 PM in response to 6x6

Same here. What is interesting is when you go to the app, the BPM and "minutes ago" are different then the watch face. For example, the watch face reflects 65 BPM taken 25 minutes ago, go to app and it reflects 68, 4 minutes ago.


Apple is aware of the discrepancy. Hopefully then can fix this and the refresh rate closer to the rate prior to the update.

Jan 7, 2024 8:16 PM in response to 6x6

I have 10.2 on my phone and the weather complications on the modular watch face either show — or they don’t show at all. I’ve tried hard resetting both phone and watch and even reset the location & privacy settings. Resetting work for about 30 minutes before they disappeared again. Going in to add them back the option to put the weather complications doesn’t even exist. But if I go in a little later I can choose them again. But they still don’t stay. Apple needs to do something about this now…not eventually!

watchOS 10.1 : Heart rate complication invisible

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