Personal Hotspot is greyed out after upgrading to iOS 17!

Personal Hotspot is greyed out after upgrading device (iPhone 14 Pro) to latest iOS 17. I can't enable it, I tried network reset with no success. I check another customer of the same MNO and his iPhone 12 with iOS 17 has the personal hotspot feature available.


I only noticed this after being in a situation where I needed to enable the feature and after discovering it, I must say is disappointing. I don't think a total device reset to factory is an option at this time.


any assistance is greatly appreciated.


PS: I forgot to add that the feature isn't available in Settings --> Cellular --> where it suppose to be. However, if you swipe down and hold down the WiFi icon the Personal Hotspot feature is greyed out...

iPhone 14 Pro

Posted on Oct 25, 2023 8:04 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2024 3:20 AM

Hi All,


Same issue happend to me. After i did follwing steps, i can now.

  1. Goto Settings --> Cellular --> Cellular Data --> Cellular Data Network
  2. at Personal Hotspot section, key in APN, Username and Password. (any should be fine)


Personal hotspot should show on Settings. you can change pw there and SSID is your device name.


Cheers.


49 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Personal Hotspot is greyed out after upgrading to iOS 17!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.