Level 1

29 points

Personal Hotspot is greyed out after upgrading to iOS 17!

Personal Hotspot is greyed out after upgrading device (iPhone 14 Pro) to latest iOS 17. I can't enable it, I tried network reset with no success. I check another customer of the same MNO and his iPhone 12 with iOS 17 has the personal hotspot feature available.

I only noticed this after being in a situation where I needed to enable the feature and after discovering it, I must say is disappointing. I don't think a total device reset to factory is an option at this time.

any assistance is greatly appreciated.

PS: I forgot to add that the feature isn't available in Settings --> Cellular --> where it suppose to be. However, if you swipe down and hold down the WiFi icon the Personal Hotspot feature is greyed out...

iPhone 14 Pro

Posted on Oct 25, 2023 8:04 PM

Top-ranking reply

WheelieNick

Level 9

53,155 points

Posted on Apr 20, 2024 10:36 PM

Try and see if you need to install a carrier settings update

Make sure that your device is connected to Wi-Fi or a cellular network.
Tap Settings > General > About.
Follow the onscreen instructions to install your carrier update.

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Similar questions

49 replies

Sep 7, 2024 1:32 PM in response to bronzelee

Hi, same issue in iPhone 15.

Only restart solves. Which is unacceptable.

My conclusion is that Iphone is more buggy than Xiaomis to be honest

franc1sj

Level 1

8 points

Apr 5, 2024 3:35 PM in response to faith185

This happens to me now to after upgrade to iOS 17.4.1. (iPhone11) Optus carrier.

I now lost the hotspot option (greyed out) and cannot turn on/off. I read forums it was carrier option so I swapped out sim between my other android phone (Vodaphone)

the issue remained in Iphone 11. and my android can hotspot on both Optus and Vodaphone simm. Definitely iOS related.

I could not find any way of setting it back. please help

Akas1992

Level 1

8 points

Apr 12, 2024 12:52 PM in response to SravanKrA

mine doesn’t work. It’s not a carrier issue, I had it on my iOS 16. I just did the upgrade to iOS 17 and I can’t find it anywhere.

the hotspot feature on the drop down wifi quick access menu is greyed out as well and I can’t find it on my MacBook anymore. It used to be automatic access.

ventxo4

Level 1

8 points

May 8, 2024 7:24 PM in response to SravanKrA

Your statement is irrelevant and false, it is an issue with the iPhone. I had the same sim in my Android before and have always turned on the hotspot with ease. I shifted to iPhone a few weeks back and just realised i can’t turn on my hotspot.

0mt

Level 1

8 points

Apr 20, 2024 10:35 PM in response to franc1sj

I had the same Iphone and the same issue , moreover I had my phone number (which originally used when I first bought this Iphone associate with it) is unavailable for Imessage and Facetime

yanni7

Level 1

8 points

Apr 25, 2024 8:02 AM in response to 0mt

Same issue - no imessage facetime

no hotspot also since os upgrade

is there a fix

Apr 25, 2024 3:34 PM in response to franc1sj

Did you get the solution for this?

Jun 1, 2024 1:20 AM in response to bronzelee

I’m using iPhone 14 plus after an update of 17.5.1, my hotspot button greyed out and i tried resetting my network settings but no result.

Jun 16, 2024 5:14 AM in response to bronzelee

Same here, issue persists for ios 17.5.1.

Carrier has enabled it but somehow it doesn’t work even after restarting the phone and resetting network data. Definitely an issue that needs to be fixed.

Jun 28, 2024 3:11 AM in response to thutafrombangkok

Thank you so much!

Jul 4, 2024 1:18 AM in response to bronzelee

Everything is up to date, carrier and latest 17.5.1. No option about hotspot. Please help!

mnihat

Level 1

8 points

Jul 9, 2024 9:20 PM in response to thutafrombangkok

only this worked, thanks!

Jul 25, 2024 2:14 AM in response to faith185

thanks but this didn't help me. Must be a bug within IOS 17 :(

habibtie

Level 1

8 points

Jul 26, 2024 11:47 PM in response to thutafrombangkok

it worked for me thanks a lot!

Aug 15, 2024 9:17 AM in response to bronzelee

Hotspot green

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Personal Hotspot is greyed out after upgrading to iOS 17!