Apple Music stops playing after update to iPad OS 17.1

Pisolomau wrote:

The official version of 17.2 has come out, will it be decisive???

You'll need to download it and find out.

17.2 seems to have fixed the music on my 7th gen., as well! Truly relieved!

(I also love that you can now choose your own default notification sound.)

Mine is the same. Tried everything the other replies have suggested to no avail. It is working perfectly on my iPhone, which is also on 17.1

It is obviously an Apple problem on iPads. Looking forward to a software update!

(6th Gen. iPad)

spent 3 hours with apple support and no help. Sent files to apple and waited for a few days for a reply. Finally they said an update would fix the problem, it did not. Only works for one song and then freezes. Very disappointed to say the least..

I have the same experience. I upgraded my iPad to 17.1.1. I have over 700 iTunes songs which played perfectly before. Now, it will stop playing when one song is finished or even halfway. I tried everything, but nothing works, including Powering off the iPad, closing all the apps, and lastly signing off the iPad. The last is very frustrating. You have to enter your Apple password before you can sign off. That went OK. But it did not allow me to resign on, saying my password / Id was incorrect. Not true, since I managed to sign off using same. I had to use my iPhone to sign back on using a new password. Then I could not enter my passcode on my iPad. I took me over an hour to sign back on my iPad. But still, there was a synching problem which I resolved finally using my iPhone. The songs play perfectly on the iPhone. This is obviously an Apple problem. I suspect Apple did not test out the 17.1.1 version properly or maybe it wants all Apple users to subscribe to Apple Music.

Yes I know that 17.1.2 was not the fix, and I believe I stated that. However, prior to its release, I had read on some other third party tech forums/tech help websites it would be a minor update, focusing on bug fixes, but it was unclear which issues might be addressed. To be fair, at the time I read this (mid November-ish), Apple wasn't being too specific on the details of 17.1.2. As it turns out, around the time it was released, we finally found out it was an important security update which explains Apple's lack of specificity ahead of time. But that didn't necessarily mean it wouldn't contain the bug fixes I had read about. Hence it's why I used the word "supposedly" in my post. All I could do-along with everyone else-is install the update and see if maybe it would fix the music issue too, which it didn't.

[Edited by Moderator]

Mine too. It stops after a few tracks and I have to force quit or restart the iPad. 6th generation.

I was excited to see 17.1.1 released, but stupid enough to think that this would solve the issue. Disappointed.

This happened when I updated my iPhone 15pro, as well, to 17.1.1… shutting down the Apple Music and restarting it has helped a couple of times, but I usually have to restart my device.

Correct I have the same issue with music on my iPad but not on iPhone I’m not doing a reset on my iPad they’re saying it’s a software issue not a hardware

Restarted iPad, Music works now!

Also tried downloading music then playing and it does the same so that rules out a streaming or Wi-Fi issue.

just come back to Apple Music from a long time with Spotify and this is a really bad start :)

That's not good, I was about to try Apple having just spent a few hours with them to sort the Touch ID issue after the latest OSX update (Mac Air and Mini both stopped working), full reinstall needed. This isn't good from Apple, its' not "just working', never known so many bugs and issues with a set of updates, not ones that physically stop things, have to say it's a little disappointing.

I'm yet another person having this Apple Music freeze problem. I see that 221 people have checked the "Me too" box, and there must be scores of people who are experiencing this who have not posted here.

It is ironic that yesterday, when I first saw this discussion, I received an email from Apple stating that my monthly fee for Apple One (which includes Apple Music) is increasing. So I'm being charged more for something that doesn't work.