IOS 17.1 Apple Music stops after a couple of songs on 6th Gen iPad

After upgrade to iOS 17.1, Apple Music freezes and stops. I’ve tried streaming and downloading, different Wi-Fi and I’ve just restored to factory with basic setup, no transfer, straight into music and it does the same. iPad 6th generation. Everything else works, it’s just music. Subscriber to Apple Music. Anyone else seeing this or have suggestions please?

Posted on Oct 27, 2023 6:30 AM

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Posted on Dec 12, 2023 4:36 PM

17.2 has fixed this (utterly annoying) issue.

197 replies

Oct 29, 2023 7:10 AM in response to lesliefromstockton-on-tees

Apple Music was running fine on ipadOS 17.0.3. After installing 17.1, Apple Music stopped working properly. It will freeze after playing one song, I cannot advance to the next track, the app controls will not respond. I cannot pause the playing track either, I have to kill the app for the song to stop. I noticed my playlists behaving erratically. Sometimes the playlists are empty for no reason and the songs come up after I restart the app. I will often see Loading on the Browse or Radio sections. Definitely some connection failure with the app and Apple servers. My iPad is 7th generation.

Oct 28, 2023 3:37 PM in response to lesliefromstockton-on-tees

Sorry that didn’t work for you. When I tried it, I added French to my languages, then removed it. Apple Music started working, and I got so excited. It only lasted for about an hour, and then froze up again. Everything I’ve tried only works temporarily, if at all. When I had the Apple Help person on the phone, she was connected with my iPad so she could see what I saw. She spent ages walking me through attempted fixes, most of which I had already tried on my own. We just ran out of things to try, so I gave up with no resolution. I’m used to glitches every time I upgrade, but never anything like this before.

Nov 2, 2023 2:12 PM in response to cber3500

In Music, In Siri & Search, turn off all. Learn from this App, Show App in Search, Show on Home Screen, Suggest App and Suggestion Notifications all please turn off. After this step, the Apple Music of my Ipad 6th Gen is working now!


Sorry! Now is not working again! Just working a while! :(


I found out every time I did some adjustment in the Music setting, the Apple Music worked again for a while! :P


Guess we need the update from Apple to fix this matter!

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IOS 17.1 Apple Music stops after a couple of songs on 6th Gen iPad

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