IOS 17.1 Apple Music stops after a couple of songs on 6th Gen iPad

After upgrade to iOS 17.1, Apple Music freezes and stops. I’ve tried streaming and downloading, different Wi-Fi and I’ve just restored to factory with basic setup, no transfer, straight into music and it does the same. iPad 6th generation. Everything else works, it’s just music. Subscriber to Apple Music. Anyone else seeing this or have suggestions please?

Posted on Oct 27, 2023 6:30 AM

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Posted on Oct 27, 2023 10:53 PM

Same thing with me, and after spending days trying to fix it, I found a solution from a Reddit forum. If you have languages besides English on your iPad try removing one. If you don’t have extra languages, add one and then remove it. After my multiple reboots, deleting and reinstalling the app, wiping my iPad, etc. this is what finally worked for me.

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197 replies

Nov 2, 2023 2:12 PM in response to cber3500

In Music, In Siri & Search, turn off all. Learn from this App, Show App in Search, Show on Home Screen, Suggest App and Suggestion Notifications all please turn off. After this step, the Apple Music of my Ipad 6th Gen is working now!


Sorry! Now is not working again! Just working a while! :(


I found out every time I did some adjustment in the Music setting, the Apple Music worked again for a while! :P


Guess we need the update from Apple to fix this matter!

Nov 3, 2023 8:54 PM in response to Larry_L

I'm quite dissatisfied with my recent experience with Apple. After spending hours on the phone and in chat with them, my iPad ended up stuck in restore mode. Their solution was for me to visit an Apple Store for a fix. When I did, they had to revert to the previous operating system. The staff member was terrific with getting it back up and running, so I cannot blame him.


However, with a recent update, I find myself facing the same issue again. To be honest, it's incredibly frustrating, and it's making me consider dropping Apple Music.

Nov 3, 2023 11:10 PM in response to lesliefromstockton-on-tees

Same issue with my iPad 7th gen Wi-Fi model 32gb, Apple Music app does not load through shortcut, after manually load I start a track only to stop playing after it ends , all music and shortcuts work normally on iPhone ,sometime the app starts but blank screen, if the track starts no album art, next it’s frozen only to be forced closed ; I have restored the device , alas no difference , would love to hear a response from Apple on this. Besides the usual “next update will fix the issue”.

Nov 4, 2023 7:04 AM in response to Salva67

I wonder the same thing! Even after spending hours with Apple Support they wouldn’t even admit that the problem was caused by the update, let alone offer any solutions. I finally ended the session with the comment “I guess I’ll just have to wait for the next update to fix it” and the woman agreed with me. Why am I paying for Apple Music then if I’m not able to listen to it? From what I’ve seen in online comments this problem was apparent in the beta version back in September. So why wasn’t it fixed before the wide release? Not impressed, Apple.

Nov 4, 2023 3:45 PM in response to lesliefromstockton-on-tees

I turned off the Siri settings in the Music App preferences and things got incrementally more functional - not right by a long shot though

So I was lucky enough to get music playing - and I Force Quit the app… and music kept playing for another 20 seconds or so… WTF? Force Quit is supposed to override everything.


It’s like the operating system doesn’t have control. I’m not a software developer (analog chip design was my thing) - but it seems like the interrupt handler is broken.


I’m running a iPad 6th generation… Does anybody else see this behavior?

Nov 4, 2023 4:47 PM in response to lesliefromstockton-on-tees

Same thing

I'm having the same problem everyone else is having in this thread with my 7th gen ipad


every time I’ve ever called apple support they try to help but they trouble shoot me like I’m a 10 year old

I end up fixing it on my own


they constantly move things around in every update like the grocery store does and

Are making things so complicated

been using iOS since iPhones first launched a decade ago

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IOS 17.1 Apple Music stops after a couple of songs on 6th Gen iPad

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