HMRC Basic Paye tools

I have updated my mac to Sonoma 14, but now get error messages when trying to do payroll for my business using HMRC Basic Paye Tools. Is anyone else having the same problem.

iMac 21.5″, macOS 10.15

Posted on Oct 27, 2023 6:47 AM

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Posted on Jan 25, 2024 6:15 AM

Basic PAYE Tools repeatedly crashed when I tried submitting RTI data having installed HMRC's January 2024 update. I found that submitting individual employee data one piece at a time rather than as a batch overcame the problem. This was on Sonoma 14.1. I didn't have to reinstall Ventura.

54 replies

Nov 28, 2023 1:02 AM in response to acb987

Thank you for the feedback. Would you mind me asking how you went back to Ventura? I’ve tried but couldn’t do it. I’m not tech minded ! I’ve had to borrow my daughter’s MacBook as she hadn’t done the update.

Any help would be much appreciated.

Hmrc just told me to buy windows and input all my payroll from April. Shocking advice!

Apr 8, 2024 9:13 AM in response to DianeCHS

I have opened HMRC Basic tools today to send FPS and now I'm unable to open it. I receive a message from Apple advising it quit unexpectantly and to reopen, but it wont reopen......help!


I have Ventura...updated last week and since then Ive had nothing but issues. I cannot open finder and there are two "recents pages" hanging on the desktop".

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HMRC Basic Paye tools

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