HMRC Basic Paye tools
I have updated my mac to Sonoma 14, but now get error messages when trying to do payroll for my business using HMRC Basic Paye Tools. Is anyone else having the same problem.
iMac 21.5″, macOS 10.15
I have updated my mac to Sonoma 14, but now get error messages when trying to do payroll for my business using HMRC Basic Paye Tools. Is anyone else having the same problem.
iMac 21.5″, macOS 10.15
Basic PAYE Tools repeatedly crashed when I tried submitting RTI data having installed HMRC's January 2024 update. I found that submitting individual employee data one piece at a time rather than as a batch overcame the problem. This was on Sonoma 14.1. I didn't have to reinstall Ventura.
I've started using Shape Payroll. So far so good. :-)
Thank you for the feedback. Would you mind me asking how you went back to Ventura? I’ve tried but couldn’t do it. I’m not tech minded ! I’ve had to borrow my daughter’s MacBook as she hadn’t done the update.
Any help would be much appreciated.
Hmrc just told me to buy windows and input all my payroll from April. Shocking advice!
I have opened HMRC Basic tools today to send FPS and now I'm unable to open it. I receive a message from Apple advising it quit unexpectantly and to reopen, but it wont reopen......help!
I have Ventura...updated last week and since then Ive had nothing but issues. I cannot open finder and there are two "recents pages" hanging on the desktop".
I have had this problem too! Everytime I call them they say they can't help and someone will call me back. I'm now two weeks in and still no further forward. Have you managed to resolve this?
I haven't had any trouble until now & I pay my employees weekly. I'm on the latest version of Sonoma 14.1.1 & Basic PAYE Tools. Does anyone have any further updates please?
Thank you very much!
I am having problems too after installing the update. BPT will open and crash every time I click on "Manage employees" or "Settings".
BPT is not crashing anymore but now finding impossible to restore / update files from an external drive.
SICK TO DEATH!!!!
I tried dropping in the file but no luck. Do you drag and drop?
Drag and drop, copy and paste, typed it myself, no, nothing works.
Next time I’ll try punch and kick or throw across room.
Thanks I’ll try again
Sorry, what I should have said was “I feel your pain” LOL 😆
Thanks, I’ll try again when I can muster up some patience ! 😆
Ooh thank you - I’ve spent 3 hours doing payroll and thinking its me and my computer ! I really don’t like this way!
Claire,
Just remember, if it was easy anyone could do it. :-)
HMRC Basic Paye tools